Employee Spotlight: Deneen Dumey

Employee Spotlight: Deneen Dumey

Deneen Dumey is the next employee highlighted on our blog series, “Employee Spotlights.” Our caring staff makes all the difference for our patients and for each other, and we like to take the time to properly recognize their efforts. Alliance is excited to introduce you to one of our exceptional team members and her friendly face.

Get to know Deneen Dumey, a certified medical assistant (CCMA) at our Dallas location. Read more below to learn about Deneen!

WHAT IS YOUR FAVORITE PART OF WORKING AT ALLIANCE?

I would have to say the family-oriented culture of the company is my favorite part. This quality is not common to find in employers today.

WHAT IS THE BEST COMPLIMENT YOU HAVE RECEIVED FROM AN ALLIANCE COLLEAGUE?

“Deneen is one of those rare employees you wished you could clone. She is multi-talented with a strong desire to do great work and she is wildly successful at doing so.”

WHICH ALLIANCE VALUE (COMPASSION, RESPECT, INTEGRITY, EXCELLENCE, & SERVICE) BEST REFLECTS YOUR QUALITY OF WORK AND WHY?

Compassion. For me, it’s not just a job. This field is one I have based my entire life around because I genuinely care that much for others. I put so much of my heart into my patients, and the gratitude, for me, is the most rewarding part of the work.

WHAT WAS YOUR FIRST JOB?

I was a waitress at a local Italian restaurant in high school.

WHAT ARE YOUR FAVORITE THINGS TO DO OUTSIDE THE OFFICE?

I enjoy spending time with my family, riding ATVs, and shopping.

WHAT’S A FUN FACT ABOUT YOURSELF THAT MOST OF YOUR CO-WORKERS DON’T KNOW.

I have a creek and I enjoy spending a lot of time at it even when it’s cold out. It is like a second home to me.

Thank you, Deneen, for taking the time to let us get to know you. Employees like Deneen make Alliance a place where patients receive unrivaled care.

2021 Alliance Core Value Winners

Congratulations to the Recipients of Our 6th Annual Alliance Core Value Awards

This year embarked on our sixth year of recognizing the top performers in the company with the annual Alliance Core Values Awards. The recipients of each award embody our core values of above and beyond compassion, respect, integrity, excellence, and service in care. Each year, we receive strong nominations with encouraging stories about incredible people who do so much for this company. Five Alliance team members are awarded based on their performance’s alignment to one of our five core values. In addition, we honor a recipient of our Provider Award and a recipient of our Chairman’s Award for their embodiment of many or all of our Alliance Core Values.

We’re proud to announce this year’s recipients below for the 6th Annual Alliance Core Value Awards. Learn more about each recipient and why they were chosen for the award below!

COMPASSION AWARD

Compassion Award - Sadie Jones

The recipient of the Compassion Award is someone who consistently demonstrates sympathy and concern for the misfortunes of others, along with a strong desire to help. This person can be described as kind, warm, sensitive, and determined to alleviate or reduce suffering. The Compassion Award winner shows these traits around both patients and co-workers.

This year, Alliance’s Charge Nurse in Carrollton, Sadie Jones, received this award. Sadie has been with Alliance for over a year.

Here’s why:

Sadie is so compassionate to her team and her patients. She is considerate of the feelings of others and shows respect for all the different opinions and backgrounds of her colleagues.

Sadie gives so much of herself by being kind and caring to those that are learning and has really taken some new medical assistants under her wing to mentor. We are often amazed at how much Sadie gives to bettering everyone around her and hope that she feels the compassion from her team who admires her tremendously.

RESPECT AWARD

Respect award - Jena Butler

The recipient of the Respect Award shows daily that they value their co-workers and patients by honoring their personal rights, opinions, and dignity. This respectful employee is willing to listen and learn from others. They are able to both lead and follow. The Respect Award winner is accessible to many because of their fair and open manner. The winner of the Respect Award treats others as they would like to be treated, regardless of whether or not the same views are shared.

This year, Alliance’s Clinic Lead in Cartersville, Jena Butler, won this award. Jena has been with Alliance for 10.5 years.

Here’s why:

“Jena is without a doubt the most respected member of our team. She has truly earned that privilege. Jena leads by example and recognizes that if you show respect, you earn respect. Jena takes pride in each and every interaction with patients and staff. Jena treats others as she would want to be treated. Jena consistently provides a level of exemplary service that makes her the cornerstone of the Cartersville clinic. She is always the one who knows the answers, and everyone values her input. She always resolves issues with such grace and kindness, which serves as a great example of how to interact with co-workers and patients.”

INTEGRITY AWARD

 

INTEGRITY AWARD: Nancy Thompson

The recipient of the Integrity Award is one who always does the right thing, even when no one else is looking. This person is honest, ethical, and has strong moral principles. The Integrity winner is an employee who is reliable and whose actions consistently reflect their words. They are trusted and relied upon by co-workers and patients because they are trustworthy.

This year, Nancy Thompson, RN in Douglasville, received this award. Nancy has been with Alliance for five years.

Here’s why:

“Nancy is a very experienced nurse who is an integral part of the Douglasville ASC, which bleeds into the Carrollton office and throughout the other centers. Nancy always advocates for her patients and safety, which reassures them that they are our top priority.  Because Nancy is bursting at the seams with 29 years of OR nursing experience, she is a crucial resource to our centers and her knowledge is priceless. Nancy has solid integrity in all her work, which everyone who works with her always notices and is inspired by.

EXCELLENCE AWARD

Excellence award - Jermarque Taylor-Manns

The recipient of the Excellence Award continually strives to surpass ordinary standards. This person performs all tasks at 100% and can frequently be found going above and beyond their necessary duties. The Excellence Award winner seeks to improve, whether it’s an office process or a solution for a patient. They set specific goals and take steps to achieve them. This person collaborates and innovates in the office and with patients.

This year, Alliance’s Administrative Assistant for Revenue Cycle and the Lenox Office, JerMarque Taylor-Manns won this award. JerMarque has been with Alliance for six years.

Here’s why:

JerMarque is the very best at the job he does. With a wide range of duties for running reports, being on the statement team, assisting and ordering, he wears many hats, but still has time to be a great example to the team he leads. There is never a time that he won’t stop to answer a question, act as a liason to his team’s director, and share his experience and advice. He truly is the best example of excellence and a very snapper dresser too!

SERVICE AWARD

Service Award - Alex Martin

The recipient of the Service Award understands that we are in business ultimately for one reason – to help patients overcome pain. The outstanding Service Award winner is someone who directly touches patients along with someone who serves in a capacity that supports the centers and ultimately, the patient. The Service winner continually seeks to understand the needs of those around them. This person is accountable, friendly, empathetic, customer-focused, consistent, and resourceful.

This year, Alliance’s Alex Martin, an Alliance Facility Maintenance Technician, received the Service Award. Alex has been with Alliance for five and half years.

Here’s why:

“Over the years of working with Alex, I have seen firsthand his commitment to our company by his dedicated actions to provide a quality service in the daily work he performs. Ultimately, his exemplary efforts benefit our patients, employees, and organization as a whole.

Any time you ask Alex for help, he is on it! Not only is he dependable, but he is present with such a respectful and positive attitude that working with him is an absolute pleasure. I have never once heard Alex complain or be negative about his work. In a world where it’s easy to find the wrong in just about anything, Alex chooses to see the bright side. There have been many times where I have heard employees and even myself state that “Alex came and saved the day” or “Alex took care of it.” When needs are identified, his response time is impeccable considering there are 20 various locations across the state and the requests are cumbersome. One would imagine the work he does and the distance involved would be challenging to accomplish all his tasks, but somehow Alex finds a way to be there and get it all done.

Our facilities functioning at top capacity is essential to our business to provide quality care to our patients. From a door working properly, to new equipment and sometimes even major maintenance issues that could potentially close an office, Alex is always there with a smile on his face and the can-do attitude that this organization is truly lucky to have.”

PROVIDER AWARD

Provider Award - Pallavi Gupta, MD

The recipient of this award is the CRNA, mid-level, or physician at Alliance Spine and Pain Centers who most embodies all of our core values as described above. This person lives by these values, thus setting an example for others to do the same. Their behavior is consistent, inspirational, and observed by both patients and employees.

This year, Alliance physician, Dr. Pallavi Gupta, from our Austell and Dallas locations won this award. Dr. Gupta has been with Alliance for five years.

Here’s why:

“Dr. Gupta provides excellent care to her patients. She spends extra time with them and thoroughly reviews their medical history to establish the perfect plan of care for the best patient outcome. She makes procedures and surgeries look simple. Her patients have excellent pain relief. She is always patient with the staff and usually the last person to leave the office. She truly loves what she does and it shows every day.”

CHAIRMAN’S AWARD

Chairman's Award - Samantha Fults

The Chairman’s Award is given to the employee who embodies all of the qualities of our Alliance Core Values, who achieves our goal of providing exceptional patient care, and is a consistently outstanding employee and colleague.

This year, Alliance’s Clinic lead at Gwinnett, Samantha Fults, was honored with this award. Samantha has been with Alliance for 10 years.

Here’s why:

“Samantha epitomizes how to approach one’s job as a consummate professional. She has an extraordinary level of knowledge and readily adapts herself to the unique characteristics of each of her providers.  A true team player over her ten years at Alliance, Samantha is always willing to jump in to help in any capacity in her region, in other regions & with company initiatives.

She is a very effective trainer and mentor with great admiration from all of her peers. Samantha is always direct in her communications, but respectful and constructive. She is one of the go-to champions on all things clinic and someone you wish you could clone.”

Congratulations again to the 2021 Alliance Core Values Award Winners! We are so proud to have you on our team and appreciate your hard work.

Alliance physicians participate in new study

Alliance Physicians Participate In Groundbreaking ECAP Medical Study

At Alliance Spine and Pain Centers, we provide life-changing pain relief for chronic pain patients through innovative, individualized treatments. We are excited to announce that Alliance is 1 of 19 centers in the country to participate in a national clinical trial for a new investigational device, the Evoke® Spinal Cord Stimulation (SCS) SystemDr. David Rosenfeld is the Principal Investigator for this clinical trial accompanied by Dr. Scott Masson and Dr. David Neckman as Co-Investigators. The first case was performed this month at our Carrollton location.

Two physicians performing a procedure on a cadaver

As the only practice in the southeast with access to this system, Alliance can offer this novel technology to our patients with chronic back and/or limb pain. Unlike conventional SCS systems, the Evoke® Spinal Cord Stimulation (SCS) System is the first spinal cord stimulation technology designed to measure and record your body’s response to stimulation and makes millions of automatic, real-time adjustments each day intended to maintain a consistent level of pain relief. It’s designed to be a minimally invasive medical solution.

Interested in learning more about the Evoke® Spinal Cord Stimulation (SCS) System? Schedule an appointment at Alliance Spine and Pain Centers or contact our referral department.

MD ATL.com

Dr. Hord Featured in an Article on MDatl.com About the HFX Solution Treatment System

On December 5, 2021, MDatl.com published an article regarding the announcement of our practice now offering the HFX Solution, a spinal cord stimulation system approved by the FDA to manage pain associated with diabetic neuropathy.

Dr. Allen H. Hord spoke on behalf of Alliance Spine and Pain Centers to share how having a FDA-approved option for painful diabetic neuropathy is a huge step forward to pinpoint the right treatment for our patients with diabetic pain issues.

MDatl.com is a news and information resource for physicians and healthcare professionals in Atlanta. The site is a companion to ATLANTA Medicine and discusses medical treatments, overview of current healthcare issues faced by various medical specialties, medical technology, new doctor hires, practice acquisitions, healthcare events and practice management.

Read the MDatl.com’s article, “Alliance Spine & Pain Centers Offering FDA Approved Spinal Cord Stimulation System” here.

Christian Hughes Spotlight

Alliance Spine and Pain Centers Employee Spotlight: Christian Hughes

Alliance is excited to announce our new blog series featuring “Employee Spotlights.” Our staff makes Alliance a special place for patients and each other. As a result, we are excited to begin a regular feature on some of our exceptional team members for everyone to meet and see their friendly faces.

Get to know Christian Hughes, a scheduler for our Lawrenceville, Roswell, and Johns Creek locations. Read more below to learn about Christian!

What is your favorite part of working at Alliance?

My favorite part about working at Alliance is meeting coworkers that have become family, being able to help patients that are in distress and working in my current role.

What is the best compliment you have received from an Alliance colleague?

The best compliment that I have received from an Alliance colleague is an acknowledgement of my dedication, always being a team player, and bringing high morale to the office.

Which Alliance Value (Compassion, Respect, Integrity, Excellence, & Service) best reflects your quality of work and why?

The Alliance value that best reflects my quality of work is compassion. I chose compassion because we already have the standard of operating in excellence. However, being in a position to help people, you have to be understanding, patient, and most importantly, compassionate. People will always remember how you treated them. Treating them with compassion is what keeps our patients coming back, and even telling their friends or family about Alliance’s quality care.

What was your first job?

My first job was working at Chick-fil-A where their core values were instilled in me to go above and beyond a person’s expectations.

What are your favorite things to do outside the office?

My favorite thing to do outside of the office is spending time with friends and going to brunch on weekends where there are unlimited mimosas!

What’s a fun fact about yourself that most of your co-workers probably don’t know?

A fun fact about me is that I love line dancing and can sing.

Thank you Christian for sharing a little bit about yourself! We appreciate how employees like you make Alliance a place where patients receive unrivaled care.

Alliance Spine and Pain Centers’ physician, Dr. ​Scott Masson was ​the ​featured​ guest​ ​for “The Weekly Check-Up” on News/Talk WSB Radio.

Dr. Masson Appeared on “The Weekly Check-Up”

On Sunday, ​November 21​, Alliance Spine and Pain Centers’ physician, Dr. ​Scott Masson was ​the ​featured​ guest​ ​for “The Weekly Check-Up” on News/Talk WSB Radio. The radio show addresses a wide range of topics about health with selected medical providers.

​The show opened with Dr. Masson sharing his path to becoming a physician, which started in high school with a combined passion for science and helping people. After working in anesthesiology, Dr. Masson transitioned to interventional pain management where he enjoys the connection and the excitement a patient gets from effective therapy.

In ​his ​in-depth interview with the show’s host Dr. Bruce Feinberg​, Dr. Masson gave an overview of the many different types and sources of pain. He spoke of the various processes pain management physicians take to figure out the right treatment plan for each patient. Dr. Masson provided insights on pain symptoms to be aware of and share with a medical provider to help diagnosis the issue and establish an effective treatment plan.

One of the conditions Dr. Masson highlighted on the show is diabetic neuropathy. With diabetic cases on the rise, ​ Alliance has seen an increase in patients experiencing pain from their diabetes. ​Dr. Masson​ explained how treatment options for diabetic pain conditions are expanding, and the practice has a new FDA​ treatment for diabetic neuropathy available that patients are experiencing favorable results.

Listen to the informative interview ​with Dr. Masson here.

https://weeklycheckup.com/2021/11/21/dr-scott-masson-of-alliance-spine-and-pain-centers/

Alliance logo

Alliance Spine and Pain Centers now offering groundbreaking spinal cord stimulation for painful diabetic neuropathy

HFX Solution is only system of its kind approved by FDA to treat condition

Alliance Spine and Pain Centers, the largest interventional pain management company in the Southeast, continues its tradition of remaining at the forefront of technology and innovation by now offering the HFX Solution. It’s the only spinal cord stimulation system approved by the FDA to manage pain associated with diabetic neuropathy.

“Many of our patients’ pain issues are related to diabetes,” says Allen H. Hord, MD. “It can be challenging to pinpoint the right treatment. Having an FDA-approved option for painful diabetic neuropathy is a huge step forward, and we’re thrilled to share HFX with our patients.”

Painful diabetic neuropathy is a type of nerve damage occurring in diabetics. It can cause debilitating shooting, burning, and pins-and-needles pain in the legs and feet. 

The HFX Solution treatment system involves a minimally-invasive implant procedure, allowing the patient to go home the same day. The spinal cord stimulation device then delivers mild electrical pulses to the nerves, interrupting the transmission of pain signals to the brain, which reduces pain. 

Many patients have tried anticonvulsants, opioids and other conventional treatments to manage their pain without success. The HFX Solution offers a non-pharmacologic option without the side effects of other treatments.

“Alliance Spine and Pain Centers focuses on the future of pain relief,” says Dr. Hord. “The HFX Solution is a fantastic tool that is certainly taking us in that direction.”

Appointments can be made by calling 770-929-9033 or reach out to us online.

Alliance Spine and Pain Centers Team Raises Funds for Georgia Ovarian Cancer Alliance

Alliance Spine and Pain Centers recently sponsored a team for the Georgia Ovarian Cancer Alliance’s annual Teal Trot 5k. During the largest ovarian cancer awareness & fundraising event in Georgia, the ASPC Warriors contributed $1,424.62 to the $90,784.04 raised by the organization.

All funds raised support and expand the statewide Georgia Ovarian Cancer Alliance (GOCA) Education & Awareness, and Patient Outreach Program. GOCA’s mission is to increase awareness and educate women, their families, and the health care community about risks, symptoms, and treatment of ovarian cancer leading to earlier detection.

Thank you to everyone who donated:

Marcy Steinberg, Cynthia Smith, Sharntel Gregory, Kim Hulsey, Marcia Neace, JerMarque Taylor-Manns, Spencer Scarbrough, Lyndsay Evans, Rickeina Coplin, Diane Boatwright, Tiffany Gohoure, Monique Jacob, Kim Byrd, Adonay Fresneda, David Montgomery, Erin Sherrod, Robert Clark, Mary Brown, Kay Rogers, Deidra Bannister, Terrell Spencer, Marlo Mayo, Amina Cox, Dominique Hicks, Ceiarra Birchfield, The Lyons family, several anonymous donations, and a special thanks to Stephen Rosenbaum.

Dr. Gale (headshot) featured in The Daily Tribune News

Dr. Gale’s Top Docs Recognition Featured in Cartersville’s Local Newspaper

On July 2, 2021, The Daily Tribune News highlighted Dr. David W. Gale’s recent honor of being selected one of Atlanta magazine’s Top Docs. Dr. Gale practices out of Alliance’s Cartersville and Marietta locations. As Bartow County’s only daily newspaper, the feature in The Daily Tribune News recognizes the importance of this accolade to one its community members.  

Dr. Gale is one of four Alliance physicians to receive this honor from the publication in 2021. He has been awarded the Top Doctors recognition in previous years.

Learn more about Dr. Gale’s 20+ Years at Alliance

Dr. Scott Masson and Vertiflex rep posting with the Superion Vertiflex treatment box.

Dr. Scott Masson Is Now Offering Superion Vertiflex Procedure

Alliance Spine and Pain Centers is excited to announce that Dr. Scott Masson now performs the Superion Vertiflex procedure as a treatment option for his patients. Superion Vertiflex is a minimally invasive front-line treatment option for stenosis patients that is essentially an indirect spinal decompression. It gives patients the opportunity to live a more functional life. Learn more about one of our patient’s experience and positive results from this treatment under the care of Alliance’s Dr. Rosenfeld.

With innovative interventional pain treatments, our best-in-class physicians are leading the way to the future of pain relief. We are excited Dr. Masson will extend this care to a greater volume of Atlanta area patients. If you have any questions about the Superion Vertiflex procedure, Alliance Spine and Pain is here to help.

Reach out to any of our pain care specialists to make an appointment or by giving us a call at 770-929-9033.