Headshots of the Alliance doctors that received 2020 Top Docs honors.

Four Alliance Spine and Pain Physicians Receive Top Doctors Honors

Four physicians from Alliance Spine and Pain Centers —the largest interventional pain management company in the Southeast— rank among metro Atlanta’s Top Doctors in Atlanta magazine’s July issue. More than half of the physicians in the publication’s pain medicine category come from this one practice. 

Those physicians are: Drs. David Gale, Allen Hord, and David Rosenfeld. Dr. Michael Schaufele appears in the physical medicine and rehabilitation category. All four of these physicians have been awarded the Top Doctors recognition in previous years.

Atlanta magazine uses a database of top doctors compiled by Castle Connolly Medical Ltd., an established healthcare research company based in New York, to assist in its annual effort. Doctors are nominated for consideration through both a nationwide survey and a peer nomination process. Castle Connolly’s physician-led team of researchers then select the Top Doctors through a rigorous screening process that includes an evaluation of educational and professional experience. This year the publication honors 1,002 of these physicians representing the following counties: Fulton, Cobb, Dekalb, Gwinnett, Hall, Forsyth, Cherokee, and Rockdale counties.

Stephen Rosenbaum, CEO of Alliance Spine and Pain Centers, said the practice is proud to have these award-winning physicians on the Alliance team.

“To best handle chronic pain management, a reputable physician is key,” said Rosenbaum, CEO. “We consider our entire roster of best-in-class physicians leading the way for the future of pain relief. And they will continue providing real relief from chronic pain with groundbreaking quality standards that go beyond pain reduction to restoring functionality, independence, and quality of life.”

Dr. David Gale practices at the Marietta and Cartersville locations. Dr. Gale received his medical degree at Ohio State University. He completed his residency at Wilford Hall Medical Center Residency and fellowship at University of Texas at San Antonio. Dr. Gale is board certified in both anesthesiology and pain medicine, and he has an ABA subspecialty certificate in pain management. He belongs to the following professional organizations: American Society of Anesthesiologists; American Society of Interventional Pain Physicians; Georgia Society of Anesthesiologists; Georgia Society of Interventional Pain Physicians (executive director); International Spine Intervention Society; and North American Spine Society. Dr. Gale is a previous Top Doctor honoree.

Dr. Allen H. Hord practices at the Atlanta and Brookhaven locations. He has more than 30 years of pain management experience in the Atlanta area. Dr. Hord is a pioneer in the interventional pain management field, recognized by peers and patients as a chronic pain expert, educator, researcher, administrator, and philanthropist. He’s an expert in treatments including epidural injections, facet and medial branch blocks, radiofrequency ablation, sympathetic blocks, and spinal cord stimulation. He’s board certified in anesthesiology and was one of the first doctors in the U.S. to become board certified in pain medicine. Dr. Hord was Alliance Spine and Pain Centers’ chief medical officer from 2013-2018, and he’s currently chief medical officer for the practice. His philanthropy includes serving a decade on the board of directors of Flying Doctors America, organizing medical missions in Asia, South America, and Haiti. Since 2010, Dr. Hord has been recognized annually as a Top Doctor.

Dr. David J. Rosenfeld practices at the Atlanta and Covington locations. He has more than 25 years of expertise and innovation in pain management. He is recognized as a pioneer in Georgia for interventional pain procedures. He received his medical degree from the University of Wisconsin. Dr. Rosenfeld is fellowship trained, and board certified in both anesthesiology and pain medicine. He has published several studies on pain medicine and anesthesiology. Dr. Rosenfeld belongs to the following associations: American Society of Anesthesiologists; American Academy of Pain Medicine; and American Society of Interventional Pain Physicians. Since 2010, Dr. Rosenfeld has been recognized annually as a Top Doctor.

Dr. Michael K. Schaufele practices at the Marietta and Woodstock locations. He has more than 25 years of experience in non-surgical spine care and pain management. He was involved as an investigator in several pivotal clinical trials for spinal cord stimulation, vertebral augmentation, basivertebral nerve ablation, and various spinal injection procedures. Dr. Schaufele implements the wide spectrum of interventional pain procedures, including regenerative medicine injections to decrease his patients’ pain, improve function, and minimize dependence on opioids. He received his doctor of medicine degree from the Goethe-University in Frankfurt, Germany. Dr. Schaufele completed his physical medicine and rehabilitation residency at Harvard Medical School, and fellowship training at the Spine Center in Munich, Germany. As a former associate professor at Emory University, he served as residency program director and helped train numerous residents and fellows in physical medicine and rehabilitation, and pain medicine. Dr. Schaufele is a certified physician executive and served as chief medical officer for Alliance Spine and Pain Centers from 2018-2020. Dr. Schaufele is a commercially rated pilot and FAA aviation medical examiner, who flies medical missions for patients in need of medical transportation for Angel Flight. Since 2012, Dr. Schaufele has been recognized annually as an Atlanta Top Doctor.

Appointments can be made by calling 770-929-9033.

Dr. Rosenfeld SpineJack Procedure

Dr. Rosenfeld Is First to Perform New Treatment in Metro Atlanta

Dr. David J. Rosenfeld performed the first SpineJack vertebral augmentation in metro Atlanta this past month! The stryker SpineJack is the first vertebral augmentation procedure to truly allow restoration of vertebral body height after a compression fracture. This new state-of-the-art procedure helps to relieve back pain and loss of mobility (due to pain). The patient for this procedure was treated with a 5mm implant.

Traditionally, osteoporotic vertebral compression fracture (VCF) treatment focused mainly on pain management, and overlooked reduction, fixation, and restoration due to the limits of the instrumentation. The new SpineJack system gives the physician more control of the procedure, restores the anatomy, and protects patients from adjacent level fractures. 

This news is another example of how Alliance is bringing new hope and real relief to our patients to help them return to fuller, more functional, and fulfilling lives. With innovative interventional pain treatments, our best-in-class physicians are leading the way to the future of pain relief.

Congratulations to Dr. Rosenfeld!

Headshots of Dr. Tate and Dr. Patel.

Dr. Patel and Dr. Tate Appear on “The Weekly Check-Up”

Alliance Spine and Pain Centers’ physicians, Dr. Preetesh Patel and Dr. Jordan Tate were featured on “The Weekly Check-Up” on News/Talk WSB Radio on Sunday, May 17th. The radio show addresses a wide range of topics about health. Selected medical providers are interviewed, and then caller questions are fielded by both the featured guests and the show’s host.

On the May 17th show, Dr. Patel and Dr. Tate discussed Alliance Spine and Pain Centers’ emerging technologies in minimally invasive spine and pain management: SCS, interspinous spacers, SI joint fusion, and regenerative medicine. The doctors took calls from listeners interested in learning more about their specific pain issues and treatment options. Existing patients also who called in to praise their experience working with their Alliance physicians.

Listen to the informative interview here about chronic pain management.

Headshots of Dr. Jordan Tate and Dr. Nok Keomahathai

Drs. Tate and Keomahathai Featured in An Article About Telemedicine During COVID-19 Times on ATLMD.COM

On April 7, 2020, ATLmd.com published an article regarding Atlanta area healthcare practices use of telemedicine in continuing to provide care for their patients during the COVID-19 pandemic.

Dr. Jordan Tate and Dr. Nok Keomahathai spoke on behalf of Alliance Spine and Pain Centers to address how our practice has quickly implemented telemedicine services and their experience with this tool to help continue care for their patients during this period of social distancing.

They addressed how restrictions that had previously limited Alliance to utilize telemedicine were waved during this current public health emergency. Also, they shared how the process included patient education and adoptions by the provider, but now there is a good process in place.

MDatl.com is a news and information resource for physicians and healthcare professionals in Atlanta. The site is a companion to ATLANTA Medicine and discusses medical treatments, overview of current healthcare issues faced by various medical specialties, medical technology, new doctor hires, practice acquisitions, healthcare events and practice management.

Read the MDatl.com’s article, “Atlanta Telemedicine in the COVID-19 Era” here.

Telemedicine appointment with doctor on a laptop.

Alliance’s Procedures During Coronavirus (COVID-19)

Alliance Spine and Pain Centers’ first priority is the health and well-being of all of our patients. Our clinics and ambulatory surgery centers (ASCs) are open for patient visits and implementing the following CDC recommended guidelines for in-office visits. In the midst of the coronavirus pandemic, we are implementing new procedures to ensure everyone who visits our offices remains safe. In addition, we are transitioning all our appropriate regular scheduled appointments to our TeleVisit Health & Online Wellness (healow™) mobile app

Alliance’s Guidelines For In-Office Visits  

  1. Patients presenting with a newly developed cough within the last 30 days, difficulties breathing, a temperature over 100.4° or are not feeling well will be asked to postpone their appointment and contact their primary care provider (PCP) or, if circumstances dictate, go to the Emergency Room. Patients having already arrived with any of these symptoms will be asked to return home.
  2. Patients and employees will have their temperature taken upon entering the facility while patients will also be asked screening questions by the front desk.
  3. Patients will be asked that any accompanying responsible party, or parties, remain outside the facility and be available by phone.
  4. At the physician’s discretion, patients requiring a prescription who are unable to come in person can receive their refill via e-prescribe or a written prescription for a thirty (30) day supply to be picked up by a family member. The family member will need to produce his or her driver’s license with the family member’s information being documented in the patient’s chart.

If you have any questions about these procedures, don’t hesitate to reach out to us by calling (770) 929-9033.

Alliance’s New Telemedicine Services

We have taken specific precautions to ensure that our offices are clean and safe for in-office appointments, but our practice is transitioning all our appropriate regular scheduled appointments to our TeleVisit Health & Online Wellness (healow™) mobile app. If you do not have access to the app, you can start your televisit from your email directly on your smartphone. See details below. (This does require the patients to be web-enabled but doesn’t require the patients to sign-in on their portal.)

How Does TeleVisit Work?

Alliance’s Health & Online Wellness (healow™) mobile app features a telehealth service for our patients called “TeleVisit.”  This option offers patients remote access to their medical provider via technology such as a computer, tablet, or mobile device. The provider and patient are not physically present with each other but aims to provide the same level of quality care.

Installing the Healow Application

The following steps explain how to install the Healow application on an iOS or Android smartphone.

  1. Open App Store from your iPhone or Google Play from your Android phone.
  2. Type Healow app in the search box. Make sure you click the one developed by eClinicalWorks, LLC.
  3. Tap Get in the App Store or Install in Google Play. This installs the application to your phone.
  4. Tap OPEN – OR – Tap the Healow application from the launcher.

Initializing a TeleVisit Via Healow

The following steps describe how to initialize a TeleVisit from an iOS or Android smartphone.

  1. Open the Healow app, and tap GET STARTED.
  2. Accept the following in-phone notifications: Location, Camera, and Microphone.
  3. Enter the Practice Code: EIBCAA
  4. Enter the login credentials provided by the practice and tap Login.
  5. Accept the Term and Conditions for the Healow application.
  6. Verify the account by entering your Date of Birth.
  7. Create and confirm a 4-digit pin of your choice. (Remember your 4-digit PIN; you will need it the next time you log into the application.)
  8. On the wheel screen, tap APPOINTMENTS.
  9. Scroll to the bottom of the screen and tap Start TeleVisit.
  10. Enter your vital signs and tap Submit Vitals. (You are checked in. Wait for your provider to connect.)
  11. Tap the red phone icon at the bottom of the screen to end the visit.

If you experience any technical problems or have questions about the TeleVisit process, first look at the TeleVisit help file at the bottom left on your Patient Portal. If you still need additional help, we offer free and live chat support that is accessible at the bottom of the TeleVisit help page.

If You Do Not Have Access to the Healow App

Effective immediately, patients will be able to start televisits from their email directly on their smartphones. That means we have taken out the dependency of the patient joining televisits from the Healow app. If the patients do not have the Healow app downloaded, once they get an email reminder for the televisit on their smartphone, they can click on “Join this telemedicine appointment directly” on their smartphone, the visit will be launched from the phone’s browser. This does require the patients to be web-enabled but doesn’t require the patients to sign-in on their portal. 

For unsupported browsers, patients will get a clear message of unsupported browsers and the ability to copy and start the visit on supported browsers for their respective devices.

Dr. Zwade Marshall Featured on Anesthesia Success Podcast

Alliance Spine and Pain Center’s Dr. Zwade Marshall was featured on a podcast for Anesthesia Success, which focuses on career, finances, and life. In this particular episode, Dr. Marshall and the podcast creator and host, Justin Harvey, covered a wide variety of topics. Those topics included Dr. Marshall’s fight with severe asthma as a young child and how it affected what he does today, tips for business students, the importance of the discussion of economics and medicine, and his strategies to build a strong referral base.

If you’d like to listen to the full podcast, click here.

Alliance Spine and Pain Centers physicians receiving training on Nalu Neuromodulation.

Alliance Physicians Training for New Innovative Technology

Several of our Alliance Spine and Pain Center’s physicians recently took part in Nalu Neuromodulation training. Nalu is a new modality that will allow our physicians to help target pain through Peripheral Nerve Stimulation and Spinal Cord Stimulation. The use of these treatments for chronic pain is extremely stimulating and is helping thousands of our patients get the pain relief they need.

Participating physicians were Dr. William EppsDr. Pallavi GuptaDr. Allen HordDr. David Rosenfeld, Dr. Jordan TateDr. Thomas HurdDr. Rhee Miller, and Dr. Ramon Espinal.

The doctors learning from the training session.

If you would like to learn more about these new pain-alleviating systems, click here to schedule an appointment with any of these expert physicians or give us a call at 770-929-9033.

Photo collage of Dr. Rosenfeld's new treatment: one with Dr. Rosenfeld and collage, the other of an xray of the treatment.

Dr. Rosenfeld Performs New Treatment

Recently, Dr. Rosenfeld became the first physician at Alliance to perform a LinQ SI Joint Fusion. This minimally invasive therapy from PainTEQ is intended for conditions such as Degenerative Sacroiliitis and Sacroiliac Joint Disruptions. The short procedure does not have metal implanted, provides a fast recovery time, and has potential immediate pain relief.  

This news is another example of how Alliance is bringing new hope and real relief to our patients to help them return to fuller, more functional, and fulfilling lives. With innovative interventional pain treatments, our best-in-class physicians are leading the way to the future of pain relief.

Congratulations to Dr. Rosenfeld! Check out the photos from the treatment below.

Dr. Rosenfeld performing the LinQ SI Joint Fusion treatment.
Dr. Rosenfeld with a colleague who performed the LinQ SI Joint Fusion treatment.
Xray One of the LinQ SI Joint Fusion treatment.
Xray two of the LinQ SI Joint Fusion treatment.

Alliance Proudly Announces the Recipients of the 4th Annual Alliance Core Value Awards

For the last three years, Alliance has recognized the top performers in the company. These team members embody our core values of above and beyond compassion, service, respect, integrity, excellence, and service in care. Each year, we receive strong nominations with encouraging stories about incredible people who do so much for this company. Five individual recipients are awarded based on their performance’s alignment to one of our five core values. In addition, we honor a recipient of our Provider Award and a recipient of our Chairman’s Award for their embodiment of many or all of our Alliance Core Values.

We’re proud to announce this year’s recipients below for the 4th Annual Alliance Core Value Awards.

Compassion Award

The recipient of the Compassion award is someone who consistently demonstrates sympathy and concern for the misfortunes of others, along with a strong desire to help. This person can be described as kind, warm, sensitive, and determined to alleviate or reduce suffering. The Compassion Award winner shows these traits around both patients and co-workers.

This year, Alliance’s Front Office Coordinator in Marietta, Kammie Harrell, received this award.

Kammie gives her time, love, and friendship to her team selflessly with “no judgement, only love and acceptance.” She brightens her patients’ days with hugs and a few loving, caring words. Her peers are inspired by how Kammie sees the good in every situation and every person.

Respect Award

The recipient of the Respect award shows daily that they value their co-workers and patients by honoring their personal rights, opinions, and dignity. This respectful employee is willing to listen and learn from others. They are able to both lead and follow. The Respect Award winner is accessible to many because of their fair and open manner. The winner of the Respect Award treats others as they would like to be treated, regardless of whether or not the same views are shared.

This year, Alliance’s Quality Education Admin, Lindsay Loew, won this award.

Lindsay is described as the perfect example of what the Respect award represents. “You can see the value she places on every person she has contact with including her co-workers, patients, peers or superiors. Lindsay treats them all the same. Lindsay consistently honors each individual’s personal rights, opinions and dignity.”

Integrity Award

The recipient of the Integrity award is one who always does the right thing, even when no one else is looking. This person is honest, ethical, and has strong moral principles. The Integrity winner is an employee who is reliable and whose actions consistently reflect their words. They are trusted and relied upon by co-workers and patients because they are trustworthy. 

This year, Alliance’s Certified Registered Nurse Anesthetist in Marietta and Cartersville, Alicia Craddock, received this award.

Alicia is trusted by all staff because “she is straightforward. Her word is good. If she says she is going to do something, she will do it. You can rely on her to carry out the deed.” Dr. Schaufele states, “If I were to go to war, I want her on my team. You know she will have your back. No questions asked.”

Excellence Award

The recipient of the Excellence Award continually strives to surpass ordinary standards. This person performs all tasks at 100% and can frequently be found going above and beyond their necessary duties. The Excellence Award winner seeks to improve, whether it’s an office process or a solution for a patient. They set specific goals and takes steps to achieve them. This person collaborates and innovates in the office and with patients. 

This year, Alliance’s Precertification Manager, Kanetha Johnson, won this award.

Kanetha is a huge asset to her department. She is clearly an outstanding manager, professional, and a visionary for Alliance Spine and Pain as a whole. Her team shares that “she pushes us to the limit, she sees each of our potentials, and she makes no excuses for what we are capable of achieving on an everyday basis.”

Service Award

The recipient of the Service award understands that we are in business ultimately for one reason – to help patients overcome pain. The outstanding Service award winner is someone who directly touches patients along with someone who serves in a capacity that supports the centers and ultimately, the patient. The Service winner continually seeks to understand the needs of those around them. This person is accountable, friendly, empathetic, customer-focused, consistent, and resourceful.

This year, Alliance’s Referral Coordinator, Kayla Oellerich, received the Service Award.

Kayla is described as one who “leads with integrity by being a role model that truly cares for her team as well as patients. She constantly thinks of the needs of others as her top priority.  Kayla has no problem going above and beyond.” Kayla does an outstanding job not only in her department, but also in emerging technologies with Dr. Elkon.

Provider Award

The recipient of this award is the CRNA, mid-level, or physician at Alliance Spine and Pain Centers who most embodies all of our core values as described above. This person lives by these values, thus setting an example for others to do the same. Their behavior is consistent, inspirational, and observed by both patients and employees.

This year, Alliance’s physician in Roswell, Gwinnett, and Johns Creek, Dr. Preetesh Patel, won this award.

Dr. Patel has made his mark of excellence in his honesty and openness with both his staff and patients. “He takes an interest in every aspect of a patient’s care and they speak so highly of him. Dr. Patel fosters an environment for his staff and patients with detailed care and compassion.”

Chairman’s Award

The Chairman’s Award is given to the employee who embodies all of the qualities of our Alliance Core Values, who achieves our goal of providing exceptional patient care, and is a consistently outstanding employee and colleague.

This year, Alliance’s physician in Augusta, Dr. Shahnaz Bari, was honored with this award.

Dr. Bari embodies each of the five core values. “She built her practice around these Alliance Core Values before she was even part of Alliance, which was one of the very attractive things about partnering with her as Alliance grew to Augusta. She exhibits these values every day and they are a part of the culture in Augusta at every position.      

Congratulations to all of the 4th Annual Alliance Core Value Awards winners! We appreciate each and every one of you and all of the people who continuously go above and beyond for our company and our patients.

Collage of a photo of Stephen Rosenbaum and the Lenz on Business logo.

Stephen Rosenbaum, CEO of Alliance Spine and Pain Centers Appeared on “Lenz on Business” WSB Radio Show

On Saturday, January 18th, Stephen Rosenbaum, CEO of Alliance Spine and Pain Centers was the guest for Lenz on Business on 95.5 WSB and wsbradio.com. The weekly radio show speaks with Atlanta’s business leaders to explore their inspiring stories, lessons learned, and tips for growth and success. From big business executives to indie entrepreneurs, these guests not only share their practical secrets, but also unveil the personalities behind the careers.

On the January 18th show, Rosenbaum revealed an interesting perspective on the healthcare business, physician-owned healthcare, the current opioid crisis, and much more. As our practice’s CEO, he presides over the largest interventional pain management company in the southeast. “Lenz on Businessproducer Jon Waterhouse discussed with Rosenbaum the burgeoning interventional pain management field, how Alliance fills a need amidst the opioid crisis, the company’s business model, and other topics.

Listen to the informative interview here.