Testimonials

Professional and personable, and has done a wonderful job of bringing me relief, while delaying any type of surgery on my neck.

I rarely give 5 stars. Kelly is knowledgeable, cooperative, understanding and empathetic.

Excellent!

Phillip is always nice.

Dr. Masson is the absolute best. Being a chronic pain patient for 20 years, I’ve had my experience with numerous physicians. Dr. Masson is friendly, extremely knowledgeable, patient, always on time, thorough, and does not judge! His staff is friendly and thorough, as well. All around the very best!

Such a caring and kind doctor. He does a great job with his wonderful staff. I recommend him if you ever need a support with your pain. Thank you Dr Neckman!!!

Answered all my questions and was very helpful in scheduling my upcoming treatment.

Very attentive

Great service and results

Professional & Caring

Ask me if they’re any questions. Appointment is fast and quick

This PA is exceptional. No matter how busy she is she always takes tine to stop and explain plans, procedures and back problems. She takes the time to review the medications and labs from other providers to see how everything is working together physiologically and organically. I appreciate her expertise and her compassion.

Very concerned and understood the pain I was in due to the fact he suffered from neuropathy himself. It was nice to know that someone believed me and not think I was lying just to get medication.

Have looked after my needs to lower my daily pain.

Fair. I mentioned some things bothering me and there was a minute talk about it. I thought that he would refer me to somewhere.

Charmaine is thorough, informed and caring.

Fast, pleasant, good experience.

He gave me the best help in my case I will Recommend him And the company

She is so caring and makes you feel like she really cares about you that's hard to find

Had a great experience. Dr listen to my complaints. Took time to talk to me

Punctual, knowledge, kind, empathic. I feel well taken care of.

Very professional and friendly

Dr Okpareke is a rare doctor: he truly listens to me, and he follows through with successful treatment to alleviate my chronic pain. He is courteous, personable, and professional.

Very professional. I recommend Alliance every time I get.

Dr. Allen Hord and all his associates are the best in the business that I have encountered. Dr. Hord and his staff are extremely friendly and very effervescent indeed. everyone there at this facility are extremely nice and well versed in their fields. It is a breath of fresh air dealing with individuals that are nice, friendly, smart and extremely helpful and concerned about my well being. I want to say if you are having issues and need someone to help you with what you are experiencing with pain this is the place to go. Yes indeed. I also want to say Thank you to Mrs. Brittnay. and to Mrs. Mercedes too...hehehe. thank you all so very much. Alliance is the bees knees indeed. Trust me you wont regret it. Promise. Ohh and one more thing they have all the newest advancements too to help with your pain. Check them out. I did. I am so happy I did. Vanessa Ward

Since the early 2000s I have been an Alliance Spine and Pain Management patient with Dr. Bari. She, Lindsey and the entire staff have been the absolute best in caring for their patients.

Very kind and accommodating in setting up my appointment

Hi

Ms. Torre Massey Is the best! She’s a professional who is concerned about my back pains. She diagnosed the problem and gives a corrective action how we solve the pain.

Kelly always presents in a professional, compassionate manor. She takes the time to listen and answer your questions. I highly recommend her.

Always kind and concerned and helpful. Need to reconnect for appt please. Many thanks!

Dr Nhu is always on top of my condition and other procedures that hopefully help with my lower.back pain. I think I'm getting closer to relief with my pain. I don't know yet how long this will last. I'm anxious to see what happens in the near future. I plan to have a dermabraze (?) Procedure 2/28/2025. Hope this is the answer!!!!!!!

Ciera Freeman has truly made a difference at Alliance Spine & Pain. I've known her since she was a RN working on the procedure side of the practice for Dr. Rosenfeld and Dr. Hord. Now with her being a NP she can truly make a difference for her patients. I am very happy to see her rise up and take an active role with patient overall care. Welcome back Ciera!

From start to finish Dr. Scott Masson office is not only professional but also kind and knowledgeable. He gave almost instant relief with pain and it was gone by the next day. I am very fortunate in finding him and his staff.

Professional,respectable, and very attend.

Dr. Cable is very pleasant and caring. He gives me good care and good advice. I would strongly recommend him to anyone living with chronic pain.

Ms Thames is very compassionate, listens very well, and discusses the best treatment for the problem. She is professional and knowledgeable. We highly recommend her

Wonderful Dr very professional and she listen to you and she make sure all your concerns and questions or taken care of. Ms Davis

Great experience He told me what to expect during shot I was not bad at all very quick

Have worked with Erin many years. She is very helpful and understands the many problems you may have. She is a very nice lady and take the time to talk with you to better understan your problems. She works very closely the the dcotor as they have worked together for many years. Great team. Although I will not be seeing you again Erin keep up the good work. As there is not anything that can be done for me, I'm still running aganst the wind with my two dog. Ron Copeland

He gave me his best. They set up everything for me and he felt my pain. Malaika

Dr Harbut is an excellent Dr.

Absolutely the best caregiver I’ve had. Charmaine is a 10!!! The entire staff are all great.

He a Great dr.they get u in and out there fast to that plus. I would definitely recommend him.

Nhu Bertolli possesses that quality which means so much to the patient - she listens. The whole practice is great to deal with and I cannot imagine going anywhere else.

Listens to my issues n recommends solutions.

Ms. Beavers always explains the results of my tests, and what needs to be done first. I highly recommend her to all my friends and family and anyone wanting to see a good Spine Dr.

My experience has always been positive at this practice. I appreciate the office staff, the clinical staff as well as Dr. Stewart & Melissa. The wait time is typically minimal and my questions are answered in a timely manner when I go through the Patient Portal. I would most definitely refer my friends & family to visit Alliance if they experience chronic pain.

It’s very good they help me with my pain

Excellent!

They are alway nice very professional they try to solve all problems I went to Resurgens they did not try very hard to solve the problems

AnE excellent doctor who carefully listens to what you are saying sand answers your questions accordingly. Highly recommend.

Understanding a patient beyond the physical condition is important and I feel that easy to communicate.

I have been seeing Ms Massey for a while. She is always there to listen, answer my questions, takes her time, etc.

Professional and pleasant

Had a good discussion about where the pain i going, how to manage it, and when I can expect to taper off of Trabodol.

Great as usual

Dr. G. IS A CERING ,KIND LAdy. Her staffing very nice and caring. 7 ITheres nothing bad I can say. If you need a doctor that really wants to help you ,Give her a call.

Always listens to my needs

Thank you SO Much for all to do for me!

Having 3 herniated discs in my neck, Dr. Patel and his team are extremely key to my care. Not only is the service great, but they all approach my pain and treatment needs with empathy and provide relief regularly to keep the debilitating pain at noticeably lower levels, both from what I experience but also from the perspective of friends and colleagues. Dr. Patel listens to and hears my explanations of the pain I'm feeling and experiencing and then targets those areas immediately, with great results. I highly recommend Dr. Patel and his team as part of your pain management care!

I have been seen at this practice from Kelly McDowell and Dr Rosenfeld for several years. They have helped me so much with my CRPS. I would not want to trade them for the world. Thank you so much for my continual Medical needs. Thomas Bonsignore

Ms. Beavers is a good listener and responsive to patient concerns. She is knowledgeable, pleasant, and shows concern.

Dr. Murray Robinson was very pleasant. He LISTENED ATTENTIVELY which was the best. I'm hypersensitive to medication and it was so very nice to not have to explain and receive the "looks". Dr. Murray Robinson has increased my hope for pain relief and a better quality of life. I recommend him.

He listens to the patient, and he has an amazing bedside manner.

Great the providers asked many questions to evaluate my pain level after the procedure

N/A

Ben Heath, PA very professional, knowledgeable empathetic PA i would definately recommend him

Dr. Gayle and his staff are awesome. Thank you for helping me with my pain management.

Great listener, ask detail questions, provide optional treatments, explains the treatment being recommended

Dr Masson is very thorough and thoughtful in his care. He's a great istener and takes his time.

Very concerning Dr they are the best and make sure you understand the treatment

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Dr Shah is an incompetent butcher. Seems like my procedure was an inconvenience for him as it interrupted his social hour, him patting himself on the back and looking at himself in the mirror

In my 25 plus years in pain management this was absolutely the worst experience I've ever had with a medical practice. This place does not care about you or your pain. To them you are just an object they can perform procedures on so they could bill you and the insurance companies. Dr Stewart seems okay but honestly couldn't tell you because I only saw him twice for a couple minutes each time. Was passed off to someone different with every appointment.

Always at a professional level will recommend anyone

I can't say enough about how kind Dr. Shah was to me. He answered all of my concerns about having an epidural for my back pain. The day of my procedure he assured me that he would do his best to help ease my pain and he did! I am so very greatful for Dr. Shah! My orthodepic doctor in Atlanta actually recommended Dr. Shah, although he had never met him, he was impressed with what he had learned about him. I highly recommend Dr. Shah.

My appointment with Rachel was in preparation for a later injection. She was very knowledgeable about all things that might impact the injection and was happy to share that information. Her personable approach made it easy to ask questions. Thank you!

Robin is a very caring and listens to what you have to say.

The doctor hasn’t called my medicine in

Melissa always listens to me.

Personable staff

Been coming there for years--crazy old back--with much success-love the staff there--I HAD and appointment in the morning-Jan. 24 ---HOWEVER I WAS TOLD BY A ANDREA I NO LONGER HAS AN APPOINTMENT !!!!!!!!!!! SOMEHOW I REALLY DO NOT KNOW WHAT SHE DID--SHE ASKED FOR A SHOT RECORD--I GET VERY FEW SHOTS AT MY AGE--WHEN I COULD NOT PRODUCE WHAT SHE WANTED IN A MATTER OF MINUTES SHE SAID"THERE IS NO NEED FOR YOU TO COME IN" !!!!! AFTER ALMOST 5 YEARS I HAVE BEEN COMING THERE THIS BITCH TOLD ME "YOU NO LONGER HAVE A APPOINTMENT ON FRIDAY JAN 24 !!!!!! WHAT THE HELL--SHE SAID "YOU CANNOT PRODUCE ALL YOUR SHOT RECORDS -WE CANNOT SEE U IN THE AM !!!!!!!!!!!!!!!!!!!!!! THIS IS REALLY GOOD GROUNDS FOR A -LAW SUIT- HOWEVER I LOVE THE STAFF THERE AT JOHNS CREEK ---YOU ALL BETTER GET RID OF THIS NUT CASE ANDREA -YOU WILL LOOSE MORE THAN CHERYL WILLIAMS !!!!!!

Ben is a great np.He listens He provides the care is needed.5star for Ben

Great remarks

My appointment yesterday was so helpful and encouraging! Rathi's attitude toward me and her ability to diagnose what I needed were outstanding! I think she's an exceptional doctor! I am so grateful for her intelligence/expertise and her positive and motivating outlook. She helped me more in a half hour than three other physicians had after a half dozen appointments. Rathi knew what I needed and communicated a reasonable plan for addressing my problems. I am so pleased!

Knowledgeable, concerned, helpful. Doesn't get better than that.

Torre is great. Professional and compassionate

I’m so thankful for Ashley she has made going to the office more comfortable for me and she tries to make sure that I’m not in pain and gets my procedures scheduled as soon as she can,I enjoy my visits with her she has given me some pointers to help with my pain as I have chronic pain disease.Thank you Ashley for all you do.

I had an appointment for Monday the 20th, and when I called the morning of the 20th to ask a question I was notified that my appointment had been changed was never sent a text. I was never sent a message. I was never called if I had gone to that appointment. I would’ve been there with nobody to see, this is the first time this has ever ever happened in the entire time. I’ve been coming there and knowing my situation that I don’t drive so I have to ask for a ride and finally I got an appointment for the 29th so once again I’m gonna have to beg for a ride , but what really upset me was the fact that I was never notified that my appointment was canceled ever but thanks to the people at the office. It was straightened out. Thank you. Be safe and God bless you.

very good experience with Mr Newby

Fantastic staff. They keep me out of pain

I’ve been a patient with Alliance for a couple years or so. Dr Stewart and his team are the absolute best!! They are professionals at what they do, they actively listen to their patients, tell the truth (even if it’s not what you want to hear) and have always had my best interests at heart. I HIGHLY recommend this team!!!

Attentive and active listener at a level not often found in any profession anymore!

Torre Massie is a gem among the jewelry. She listens to the patient, offers alternatives that work within the bounds of her position and provides an excellent patient experience.

I have been going to Torre Massey through over 2 Back surgeries and 2 neck surgeries . She takes time with me on how I feel and gives me advice to help me relieve some pain she is very patient I really enjoy seeing her.

Excellent Service

I've had a Wonderful experience with this place and the staff are friendly and knowledgeable.

Very caring

He's always takes care of my medical needs.

Ms Melissa Chapel is great she goes over everything with me thank you Ms Melissa all you do.

Very sweet and caring.

They make me feel right at home. Always nice n they listen to you.

Was very pleased.

I'm happy with Dr .Kindly He explains what he going to help my problem So I'm going to recommend my friend and family Thank you Dr.

Mrs Chapel has always been so wonderful. So knowledgeable, very patient, extremely nice and so caring. I always enjoy seeing her and I highly recommend her to anyone.

She is kind, always upbeat and listens when I talk to her.

Ciera was friendly and very professional. She seemed genuinely concerned about my condition and made good recommendations. I would highly recommend her.

N/A

Alice is great, she is on top of my medical plan. She always engages with me on a personal level, that means a lot to me.

Always professional including the staff. Never have to wait just a top notch practice

Excellent and takes the time to explain possibilities in language that a layman can understand!

Explained everything very well.

Great practice, Dr Neckman is wonderful ‼️

Melissa was kind and listened to what I had to say and explained to me what the options were and clarified a misconception I had about the procedures. I appreciated her hearing me and giving me answers so I can make educated decisions moving forward. I did not feel rushed, and that is a very positive compliment.

Love her!! She knows what she’s doing and will take great care of you!!

Great always

Very good

She was very understanding and knowledgeable with my problem.

Dr. Patel and his nurses are the best!! I’ve been going to him at alliance’s spine and pain for many years I can’t imagine going anywhere else . Judith truesdell

Dr and staff were awesome very happy with service

Ceria is a very smart nurse with a sense of humor . What's best is that she is a good listener. She takes the time to make you feel at home and welcomed. Dr. E. Should be proud to have her there. THANK YOU WADE AND KAY BAKER

I have been seeing Erin as a patient for several years now, and I can’t remember a single time that she didn’t listen and take notes. She never makes me feel rushed, it seems like she really cares and in this day of “ get them in, get them out medicine” that means a lot.

Ms. Toulon has a wonderful personality. She is so compassionate and caring, always makes me feel comfortable and talks out my concerns with me! I’ve always had great care here with everyone I come across!

Very nice staff! Dr Rosenfeld is the best and caring doctor and is fabulous with a needle!

Medicare scam!! they do nothing but charge for services they know do nothing!!! beware!! Medicare scam!! these people are the lowest of the low!

They always listen to me about my pain and then address the problem.

Ms Fotd is awsome! Very kind and tho thorough. Look forward to every appointmen!

Great enter action with the whole staff

Dr Gale is the bees knees when it comes to pain relief. 15 years of awesome is a good record in my book. THANK YOU Dr Gale.

Dr. Kilday and staff are very professional and caring. I would refer them to all my friends and family.

Brandon is always very nice and informative. He’s always been able to answer any of my questions.

Very welcoming from the front office until you see the wonderful doctor I appreciate how he makes sure you are well informed about what's going on with your body and his plans for your future health

She was very Professional and was answering questions I had. Very informative

Ashley is great takes time to listen and gives good advice on topics

Dr. Hord is very professional and has provided a wonderful solution to dealing with my back pain. I am so thankful for Dr. Hord taking on my case. I am a very active 55 year old woman. I am so thankful I can do all of the sports that I love to play. Especially golf!

Doctor was very helpful and explained and answered all questions. Nursing staff was wonderful.

I’ve been suffering mightily for many years. All I received in the past was Narcotics. Dr. Epps team treats you like family. Dr. Epps always greets you before you go into a procedure. And once the epidural Was explained to me I was eager to try. It is a focused treatment for the extreme chronic pain I have suffered for so long. I am, of course, by no means cured But my quality of life has jumped up at least 50%. And again, everyone treats you so gently there.

Brandon was very professional and thorough. The whole office is very efficient and friendly. I would recommend Brandon and the spine center.

Dr Cable has been working with me for several years following surgical procedures on my lower back. We are pursuing non-surgical alternatives for treatment of residual pain and he appears to command expertise in selecting alternatives. I am comfortable with his approach and recommendations arising from his treatments to date.

On time. On point. Well organized. Friendly.

This young man is a good listener & explains things in a simple, easy way for you to understand.

Professional experience as always.

Melissa does a great job. Very compassionate and sympathetic

Very polite and understanding doctors and nurses

Very pleasant ☺️

Dr. Gale listens to my concerns! I would recommend this practice to anyone who needs pain management. You are treated with respect and a smile.

Informative and honest

Dr Gayles and his team actually listen to me and my concerns. They pay attention when I tell them my symptoms and do their best to help me with my pain control issues. Unlike the VA and their doctors, they listen to the patient.

At Augusta spine and pain center treatment is always at a professional level

DR. Gupta and her staff are an amazing group, I would highly recommend them to anyone who need their services. thanks to all in this group, from check in to discharge.

Didn’t have the balls to tell me that I was being discharged from the practice.They waited until I left the practice and then posted it on line for my daughter to get.She was the one that told me what Ashley had done.She also prescribed me the Morphine for a couple of months weaning me off of the medication.She is a ballless bitch who won’t tell you that she is discharging you.She does that after you leave the practice.Be aware of her she will fuck you instead of going home and fucking her man.People be aware of her if she happens to be the person that you see in the office.She will hurt you after she sees you a few times and leave you in a bad place.Good luck to all of her current and future patients.

the people at this office are very very nice you can tell that they really care for their patients I love coming here

Awesome

Erin is just wonderful. She listens to your concerns and truly tries to help.

I think she is a wonderful doctor. She takes time to show you where you’re hurting on the skeleton. She explains things where you can understand it, and I love how She is so friendly. I would recommend her in a heartbeat.

Mrs Toulon is good at what she does. She listen to me. Gives me feedback things that I do to try to not hurt so bad. She lets me know when it is time for another injection. I recommend her all the time.

It was Awesome A visit

I’ve been a patient of Ashley Carlyle for many years and no one could ask for a more empathetic and caring health care provider. She always listens and it’s clear that she cares and wants to help her patients. I pray that I’ll always have Ashley there to help me manage my pain with the necessary procedures that have changed my life for the better. Thank you Ashley!

Dr. Escorcia sat down a really listened to everything I had to say. Gave a me a thorough exam and discussed my situation along with a treatment plan.

I’m a disabled veteran with over 20 surgeries and I was looking for an accomplished Pain Management Professional who could ween me off opioids and maintain pain management for ongoing issues. Yesterday, D Joseph informed me he was not going to treat me for anything and was just going to ween me off opioids. His feeling were hurt because I allowed my Orthopedic Doctor to perform injections on my hip instead of him! So I informed him his feelings are not what matters but professionalism and job performance are! I then left as he would not do anything other than weening me off opioids and not address my hip issues! Good luck and enjoy

She listened to everything I said and was not in a hurry to leave the room.

Always good!

Dr. Cable is very professional and genuinely cares about his patients. I would recommend him to anyone with spinal pain.

I like the doctor Shab.I am looking to the future with youll.Everybody is real nice there.

I transfered from An Atlanta office to the Augusta office they were all nice just shows that they only hire nice friendly people!!!

Ms. Chapel is wonderful. She understands the needs of her patients and is compassionate about her work. I highly recommend her.

I have been going to APS since 2018 started with Pickens Patterson the Ali Kassamali who moved back to Florida I love him I come from Warner Robbins Ga to Marietta which is about three hours now I have Joseph Anru who is the bomb I was in and out before I could sing a whole song he was so smooth good looking lol young looking Eye Candy for us older women but I will continue driving up there can’t wait till my next visit lol

Pleasant and professional.

Excellent, people and Doctors.

Great customer service from the staff and with Dr. Neckman!!

The Best staff, and facility. They tell me what’s going on so I never worry.

The office location was easy to find, and the building is nice with an adequate parking lot. It is divided into two sections with one side being for the clinical appointments and the other side being for their procedures. I’m a longtime patient of Dr Rosenfeld who has seen several of his colleagues over the years. The most recent one being Dr M Ehret who is very capable, knowledgeable and will do her best to help you with Dr Rosenfeld’s final consent. I saw her several times and grew to like her more and more each time that I had an appointment with her. I also had several appointments with Dr Robin Beavers who I can’t say enough nice things about too. She’s very knowledgeable, capable and helpful as well. I believe the scheduling is the main difference between which doctor I had an appointment with and what day of the week I preferred. This is a very well ran office that is adequately staffed and trained. You won’t ever feel like you’re left out in the hallway hung out to dry, abandoned wondering when somebody is going to take care of you. There is always someone around to help you with anything that you may need.

Dr Patel and his team take great care of my back issues. First the VIA disk eliminated back pain I had for 23 years. Recently I had RFA which has further reduced my back pain during the day from 0-1 from 1-4. Working to reduce hydrocodone act at night. This is my ultimate goal. Thank you Dr Patel and team.

Dr. Epps is great. He took time to listened to my issue and scheduled me for some shots in my back, same day! Since this just happened yesterday, I’m already feeling better. Thank you Dr. Epps!!!

Very attentive to my needs, understanding, and compassionate.

Very professional and have a genuine concern for your health and well-being.

As always Lindsay addressed my needs and listened to my input.

I love Dr. Neckman and staff! Everyone is so nice, friendly and caring. They are so professional and really care about their patients.

Dr Hord was a wonderful doctor.. He did a great job managing my pain… The only problem I had was my drug test came back with cocaine in it. I never done drugs before in my life. Dr. Rahul called me and told me that Dr Hord is terminating me as a patient & I’m not allowed to speak to Dr Hord.. Well I spoken to my primary doctor he believes me I’ve been going to him for 8yrs I never tested dirty for cocaine!!! I’ve been suffering with chronic sinus for years I’m having surgery on sinuses Dec 4.. I can barely breathe so why would I be doing cocaine and why I didn’t test dirty for cocaine nowhere else? this is so not fair. I didn’t deserve this.

Ms Charmaine Faucher, PA is a joy when she enter the room she always has a beautiful smile and the best bedside manner, she is very professional and cares about you, she listens to your concerns and will help you to resolve them. Thanks for the years of experience with you.

Dr on time. . Explained and offered ideas.

I’ve suffered from chronic pain for 10 years with no diagnosis. I recently had a pain pump implanted. I had a sudden, intense flare up of pain, so I went to see Dr. Masson for my 2nd visit. He told me I looked awful, and asked if I’d Ever gone through opiod withdrawal-this was probably not possible since was on prescribed opiod meds at that moment via the intrathecal pump. I have no record of opiod abuse nor had I ever used opiod pain medication for chronic pain until now. I plan to go to a specialty clinic in Boston but they estimated that the earliest appt. Would be in Feb. I needed a referral & pain management until then - I wanted to discuss a nerve block & request that he check my pain pump for a malfunction. Dr. Masson said there was nothing wrong with the pump but he didn’t check it with a monitor or in any way. He told me he would write the referral but never did. He told me to go to my GI doc but 8 GI docs they can’t help me. He told me to go the ER. I did, but the nurse and med. asst. had no idea how to help me and the pain meds they gave me didn’t work. Masson lacks empathy and he violated his oath to do no harm. He dropped me as a patient with no explanation. He was negligent in his lack of care, he left me with horrible pain and anxiety concerning the pain, for no apparent reason. I had never given him a reason to question my integrity, but he inexplicably decided I was lying, or not in pain? I don’t know what he was thinking but he needs some training in interactions with patients, especially patients in pain. I’ve never had such a negative experience with a doctor. I went to another pain doctor who administered a celiac plexus nerve block that eliminated my pain for 5 days, which provided relief and was diagnostic.

Charmaine is excellent, a thoughtful and genuinely caring P.A. I've seen her twice, and I wouldn't hesitate to see her again.

Always helpful with my needs

Erin is an expert in her Field. she cares about her patience. She communicates well she has the expertise needed to perform the job in which she’s in without a doubt.

My experience at Alliance Spine

I really like Doctor cable and the staff .

Liked Dr.Stewart very much. He took his and extended everything to me. I would recommend him highly.

Prompt courteous service at all time.

Heather Carl, PA is professional, knowledgeable, & caring. Both she & Dr. Preetesh Patel have helped me manage my degenerative disc pain for 12+ years.

Ashley Carlisle is very professional and she listens to your needs very informative

Excellent practice

Professional.

Today I had an epidural procedure. I can feel the results already . My left leg still has some pain but the numbness is gone.

Very good

Caring and understanding very professional.

Very nice and reassuring.

I have been seeing Dr. Bertolli for a number of years because of lower back issues. She has been outstanding working with me to relive the back pain.

Very pleased with Dr. Hoard and his staff.

Very helpful and explained everything so I understood what was going on. Answered all my concerns. Thank you Brandon

Responsive, punctual care delivered in a friendly, professional atmosphere. Highly recommend.

She is very knowledgeable and easy to talk with - she is great!

Dr Gayle’s was wonderful. He took his time n explained everything to me. Since this was my first visit, he said we would basically start from scratch n see if we could get to the root of the problem n fix it instead of trying to just mask it. I really loved him n his staff. I would definitely recommend ASAP to everyone.

Likre Dr. Joseph.

Dr Harbut is great. She cares about you as a person and genuinely wants you to feel better. She always works with you to get you to the best place you can be.

Kelly is great. So easy to talk to and is very understanding. Recently noticed some of tests needed a revisit. MRI showed much needed info. I would highly recommend Kelly, Dr. Rosenfeld and the entire staff. Can’t go wrong here-L.O.

I waited 45 minutes after being on time to my appointment to meet Dr. Arun Joseph. He seemed to be in a rush and I had to speed talk through my symptoms. He didn’t allow me a chance to explain what was going on and I felt like I couldn’t explain the additional issues I am experiencing with pain. He came in the room for 5 minutes tops. No bedside manner whatsoever. I switched to the PA for my follow up appointment.

My favorite Dr. Office. Everyone is kind and friendly.

Dr. Epps and staff were caring and helpful. Dr. Epps explored all possibilities for the best treatment for my condition.

I have been seeing Dr. Cable for more than six years and he is always professional and listen to you. He has made my life better through his treatments and his knowledge. If you want a Doctor that can improve your quality of life make an appointment.

Always takes the time to listen to his patients. Does everything he can to make sure we are as close to pain free as possible.

Dr. Kilday is patient and kind. Also takes the time to listen to what you have to say and then provides knowledgeable feedback when addressing my concerns.

Good dr. Listen to his patients

She has my back. My medication is working well with my SCS. I don't have to wait long to be seen.

The staff and doctors are absolutely the very best in their field they are truly attentive and listening to all concerns and offer a wide range of options to help out in every way to achieve lasting results Doctor Joseph is always pleasant to talk with and explains every procedure and options extremely well and always ask if we understand or have any question Great Doctor and I recommend him very much

Helpful and caring and informative

Dr. Kilday is the best! He listens to your concerns and recommends the appropriate medical procedure.

The worst experience I’ve had with a doctor. Dr. Masson seemed unfamiliar with my medical records, refused to help me when my pain suddenly became acute, accused me of going through opiod withdrawal despite the fact that he know I was currently receiving intrathecal opiods and had no history of past long term opiod use or abuse, and dismissed me

Everyone is nice, and very little wait time.

Promptness bedside manner courtesy

Brandon is very caring and knowledgeable. He listens to any concerns you may have and will give you options to help you with those concerns He is never too busy to care for you.

very quick, professional and helpful. Thank you!

Very good and patient Would recommend her and ms. Sam To family and friends… also very comforting

Very informative and showed compassion and understanding of my pain issues as opposed to other medical professionals that I've had the unpleasant experience of feeling dismissed as if the high level and various characteristics of my pain endeavors weren't real...he suggested an alternative pain control method that I'd never of but ended up being the answers to my prayers of getting enough pain relief to impact my daily lifestyle in a positive manner...I'm so so grateful that he cared enough and understood that my constant daily pain is real that he went outside the box as in the past I was taking up to 26 pills everyday which only left my groggy headed, lethargic and heavy feeling; essentially not helping at all in improving my ability to live anywhere near somewhat comfortable...I'd recommend him and Dr. Gayles to anyone that wanted such a caring team of professionals that put their patients needs for

The appoint went well.

She is one of the most caring medical staff I deal with and I see many medical folks with my various problems. I heartily recommend her.

Great interview! Thanks Dr. Shah. Ready for the new viewpoints and approach to get my conditions under control. Ready to sleep at night. Thanks

Rachel is a kind and attentive professional. She listens to her patients and answers any questions we may have.

Dr. Cable is someone you can talk to & he cares. He works on a solution if you have a problem. If it’s something he can fix in the office he tells you. If he can’t he tells you what to do. Hard to find a dr who cares but Dr. Cable does.

Everyone from the front office to Dr. E, are the most amazing professionals I have encountered in my 30+ years of having need for medical care. I cannot express how very pleased I am with Brooklyn and Dr. E. Thank God He lead me to Alliance Spine specialist.

Always professional and caring

I met Er. Epps for an initial consulation. He was very friendly and helpful.

Always professional and supportive of my needs. I love the staff and the care of the medical team.

Very likable and caring. I trust his judgment, thanks Gail

Erin is always professional, helpful , knowledgable and friendly. And the practice runs efficiently, getting patients in and out in a timely manner.

I have no complains. Very Profesional yet approachable. She cares about your problem and offers a solution.

Great

Dr. Hord has treated my pain for many years now. I have multiple injuries due to military service and I am in constant pain. I can testify to Dr. Hords skills when it comes to alleviating neurological pain that majority of pain doctors cannot do and that is the Trigeminal Nerve that runs from the brain into the jaw bone. What Dr. Hord did for me would be considered nothing short of a miracle in stopping that pain. The procedure that Dr. Hord preformed was not painful, but went straight to the source and blocked the nerve. The relief he has provided has changed my life.

She was very understanding and listened to me gave great feedback

I I had a hard time sitting so long I’m sorry so I left

Miss Ashley is amazing! She takes the time to listen to what you have to say, she asks questions to help determine the best options for you and she’s very positive and supportive.

Very accommodating. Explained my results with clarity

I found Dr. Cable very knowledgeable and someone who really listened to my concerns. He then shared his thoughts about how he could address my concerns. Afterwards, we discussed his recommendations which now I’m implementing. I am optimistic about my future.

Good service

I have seen Charmaine for quite a while. She is always concerned about me. I would highly recommend her.

Brandon Newby, PA was wonderful, personable, very knowledgeable and he listened to my concerns. He was aware of my needs and recommended best next steps for me moving forward with my treatment plan. He added a smile to my face, despite the pain I’m in. Schedule with Brandon, you’ll be pleased.

Good

Good Dr and helped me be pain-free!

Ashley is the best listen to my problems and tries to help me solve them

Ashley is very thorough and explaining the process and she listens very well

Very nice person and helpful.

The best

I love Melissa she’s awesome. She has always given excellent customer service since I’ve been seeing her

Everyone was courteous, professional and efficient.

Ashely is always a pleasure to deal with

Great first visit with Dr Shaw!

Always treated kind, and seen without too long a wait.

eligible and very comfortable with this Dr he made you feel that he he seemed to know exactly what he was talking about

Erin is very knowledgeable and very helpful making decisions about my health.

It was a very pleasant experience. She was very professional, along with having a personal way of making me feel calm. It is wonderful to have a medical personnel I can really open up too.

Very professional and knowledgeable.

First visit with Dr Patel. He seems very knowledgeable. And I will come back again. The only downside to my visit was that he prescribed an opiod, which my body can’t handle. So I will need something else to ease the pain. Had to go back on Advil which he asked me to quit because bad for liver or kidney,

Very nice

Great service very helpful with all the questions I had I would definitely recommend anyone with back pain to see doctor Masson!

Knowledgeable, efficient, compassionate, firm.

Dr Masson took his time during the appointment. He listened to my concerns and made plans to address my issues. I would recommend Dr Masson to anyone looking for a good doctor.

I love all the people that work at Alliance Pain Clinic in Conyers.All of them always have a smile on their face even if it’s been a rough day. They always have empathy for all the patients who are hurting. They are all just plain AWESOME! I have always told people I know and even some that I didn’t know about “Conyers Alliance Pain Clinic”. I sincerely thank and appreciate all of you.

I enjoy my visits with Mara. She makes sure we address all things that are happening good and bad about my pain pump. I never feel like I am in a rush to get everything out there but she makes sure all question̈s are answered and addressed. I feel like I have a friend in her as my PA and couldn't be any happier. Wish they were closer to me, but she is worth the long drive. I also know she is going to do everything in her power to get my pain pump on track and working the way it is suppose to work. She is the best.

Dr. Patel is wonderful . The office workers and all the people working in this practice. are kind and helpful. They really listen to the patient and try to help you with your pain. I am so glad I was sent to Dr. Preetesh Patel.I have had a lot of pain in my lower back and legs. He understands and knows how to help you. Dr. Patel Helps you get back to being active and really living your life.

The doctor and all staff were the greatest!!! Very professional, knowledgeable and treated me with respect, and gave me all of the information needed in order for me to follow through with what she needed me to do going forward!!! I feel that this doctor plans to help me with my pain!!!!!

Could not have been better. Made me feel very comfortable, listened to my concerns and addressed each one. She is a real asset to the practice. Thank you very much

Showed,professionalism, and concern for my bad condition, pleased with his professionalism

Very knowledgeable and caring.

Mara, is a professional,caring, great bedside manners and takes her time to explain things in detail.

Excellent experience

Very informative. Very interested in your concerns Very caring. Would recommend

All of the staff members show concern for me . They do great job.

he was on time and the office was on their job

Handled my visit in a very respectful manner, and addressed my questions.

Very informative and explained mri that was ordered

Very very good experience this morning i didn’t even feel the needle when the medication was administered. Would recommend his treatment to my friend and relatives.

Dr. Okpareke has great bedside manner, gives all of his patients special care, and truly seeks to support and relive patients of their chronic pain. You are always in good hands with Dr. Okpareke and his staff.

Charmaine is always very upbeat and friendly . My daughter and I always enjoy seeing her. She’s always very professional too.

I am still having discomfit in my back. I can’t always depend on Sara to adjust my battery. Jean Bernstein

Extremely knowledgeable doctor who takes time to address your issues and concerns

Very friendly staff and accommodating. Dr Tracy was very concerned with my issues and spent time listening and evaluating my issues for a treatment plan.

I have been seeing Nhu for years. She has successfully helped me manage my back pain so I can still lead an active life. Getting the VIA disk injection was a game changer. I am now reducing my pain medication. Dr Patel and Nhu are a great team.

Dr. Okpareke always has a genuine concern for well being. His compassion and kindness is a trait you don’t experience with a lot of other doctors.

This was my first actual office visit with Dr A Joseph. He did an injection for me that was scheduled with a physician who left the practice. I would definitely recommend this practice, specifically Dr A Joseph and Charmaine Faucher.

Great attitude and he listens

I'm able to do daily activities because of my pain specialist

Every time I visit they always listen to me and they are very respectful.

Dr. Neckman is kind and understanding. He explained my issue so I could understand.

We are always treated so well at every visit Everyone in the practice is friendly, knowledgeable, professional and very caring and helpful.They truly care about each patient and want to help them have a better life.We love them all.

Charmaine is the provider of my lifetime. I drive further to see her because of our patient/privider relationship. I’ll never leave her. PERIOD.

thorough and caring

Not ready

Always receive individual, personal care with Ms. Charmaine Faucher

I have not seen him yet

When I called the office, I got an appointment the next day. The staff and the PA were very efficient and timely.

Amazing staff and doctors.

I love her they are great

Charmaine is so professional and listens intently to the health issue you have come to see her for. She always has a plan of action and explains it so you can understand. She keeps a positive attitude and definitely wants to help you resolve the health issue or at least improve it.

I have always received the best care from Alliance Spine. The Staff and Doctor have always been kind, compassionate, courteous and most of all caring.

I had a wonderful experience with Dr. Harbut, but her billing staff is awful. They failed to file my procedure with my insurance within the required timeframe. After numerous phone calls, faxing them the authorization number, two trips back to the office so they could pass along the documents to billing, they somehow dropped the ball with me. I have been left holding the bag to pay for the lower lumbar epidural Dr. Harbut performed. For this reason I can not recommend them.

Charmaine is one of the most caring,knowledgeable, huggable people you will ever have t by e opportunity to meet!

Lindsay always listens to my questions and is very helpful.

Great i feel really good about the care I received and the after care seems right I appreciate it thanks

She was wonderful.

KNOWLEDGEABLE, CARING AND KIND, THANK YOU MS ASHLEY

My first experience as a patient of Dr. Alvear was yesterday and I was so impressed by his professionalism and interest in me. I had a spinal injection and was frankly quite nervous. The procedure was totally painless and I immediately felt better. Dr. Alvear kept me informed on every action he took and I left with a very positive opinion of him and his staff. What a great addition to the Alliance practice! Thank you, Dr. Alvear.

Learned more today than I have from other practitioners in the past three years. Dr. Masson was great! Incredible insight on the difference between spine, muscle and arthritis.

Ashley is a sweetheart! So knowledgeable. She knows what you need. Would not go to anyone else.

Dr was treating me for something that didn't exist. I had to go to another doctor because I wasn't seeing any changes after several injections into my back. After further research he was using an MRI that was so fussy you couldn't see anything and the issue wasn't my back but my knees. Then the bills start coming every six months with different balance from over three years. Worst experience ever!!!

Charmaine feels like a member of my family. I am very happy to see her each time I come in.

After contemplating knee surgery for a torn meniscus, I decided instead to have my own stem cells harvested and injected by Dr. Gayles. After years of constant pain and swelling, my knee now feels better than at any time prior to being injured. Also, Dr. Gayles and the staff were kind, attentive and caring throughout making for a great experience. Thank you, Dr. Gayles!

Dr. Robinson, I am compelled to express my deepest gratitude for your exceptional care and unwavering support throughout my arduous journey. Despite Dr. Hord's initial treatment yielding no improvement, Dr. Hord referred me to a reputed hand surgeon to treat the issue with the ulnar nerve. While waiting for an unacceptable two months to get an initial consultation with the surgeon, your pain management expertise was instrumental in helping me tolerate the excruciating pain in my left hand and numbness in my two fingers. However, my experience with the hand surgeon and his team was woefully inadequate. The surgery, which was supposed to be a straightforward procedure as per the surgeon, resulted in increased pain and distress, leaving me debilitated for months after the surgery performed on 8th Feb 2024. Dr. Robinson, it was through your referral to an EMG doctor that I discovered the permanent damage to my ulnar nerve, which led to muscle atrophy and coordination issues in my fingers. My left hand's thumb and all the fingers are dysfunctional even to date. Your dedication to my well-being has been a beacon of hope. Your empathetic approach, tailored treatments, and emotional support have significantly improved my physical and emotional well-being. I am happy to let you know that the second surgery, performed by Dr. Walter McClelland, has reduced my pain levels, and I am now on the path to recovery. Dr. Robinson, your professionalism and relentless commitment to my care have empowered me to focus on my lifetime objective of “Giving Back” to the application software industry. Your support has been transformative, and I am forever grateful. Thank you for being an exemplary model of compassionate care and expertise. With Regards, Krishna Rangavajjala

Dr. Hord really cares for his patients. He has compassion for healing ❤️‍

Very Knowledge, smart and knows so much more than just pain management. Dr Allend Hord is very medically experienced and has great bedside manners, as well as a unique skill of explaining the patients' diagnosis, his recommended treatment plans and the expected results from procedures that he plans to administer. Thanks Doctor Hord for all you are doing to try to help me with my complex health issues!!!

great provider

Dr. Bari and her staff are exceptional. They genuinely care about each patient who walks into their office. Dr. Bari’s nurse, Tyler, and her surgery scheduler, Megan, went out of their way to get my procedure scheduled and approved through my insurance company. They dropped everything they were doing and got on the phone immediately to work it out for me. They truly cared that I was in pain and worked hard to make sure I could get the procedure done the next day. Dr. Bari is very personable and kind. She explains everything to you and is happy to answer any questions. She doesn’t make you feel rushed while she is with you. I highly recommend Dr. Shahnaz Bari.

Very efficient..prompt and knowledgeable..Never a wait…

Always attentive to my questions and gives answers to how I can help with my pain.

I had a spinal fusion in 2004. Two seven inch titanium rods are all that keep my spine from collapsing and chrushing my spinal cord. The surgeon said I had severe sciatic nerve damage that would probably never regenerate. I could be paralyzed for life if a screw broke. He stated that the nerve damage occurred within the past year. All I know is I hurt more after the surgery than before. The placement of one of the screws is pointed inward toward the sciatic nerve. More than likely, the nerve damage ocurred during the surgery. After many pain doctors failed to relieve my pain with shots and opiods, I stopped taking any pain medicine at all. My wife persuaded me to look into any new treatment in 2022. I went to a neurosurgeon who told me good news, the screws were stable, and bad news, the surgery should never have been done in the first place. I have a rare birth defect, transitional sixth lumbar vertebra. Such vertebra are misshapen and never should be fused. He recommended a pain specialist. I first saw Dr. Pretti Narayan in early 2022. She performed an ablation on my lumbar and sciatic spine and the pain almost went away for the first time in 18 years. She said that the ablation might need to be repeated in six months. In the meantime, she assigned me to NP Ashley Carlile, for monthly followup and for mild pain relief prescriptions. It was two and a half years later that Dr. Narayan decided I should have a steroid injection in my sciatic nerve, not another ablation of my full spine. She and Ashley have given me my life back (no pun intended). I have recommended Dr. Narayan to an 87 year old friend who had refused to see a doctor. His ablation was a complete success. I have learned the hard way that not all doctors are created equal. I whole-heartedly recommend Dr. Preeti Narayan and her staff at Alliance Sspine & Pain in Cartersville, GA 30121. (15 Medical Drive, 770-929-9093

Procedures are great and useful. However the way they handle medications refills and phone messages when they were requested by the RPN were not handled at all and I received a discharge letter with no reason given. I checked the user agreement and I did not break any of the rules. Now left with no pain management. They will not send health records that were requested so I can go to another doctor. left out in the cold to deal with pain.

Always have Time to listen, explain and suggest and treat me accordingly, just great manner in speaking and evaluating patients. The front and back office personnel spend time to give quality and understanding. When I come in and I am in pain and need a lot of help and understanding I receive it.,,that means the world to mell

Always have a good experience with Dr. Hord. he is quiet but great.

Makes accusations without listening to patient and doing her research. Does not follow through with prescription refills.

I was in the office on a Monday in severe pain. I was sent home with steroids and told that I would be okay in 3 days. An MRI was also ordered. I couldn't get an MRI appointment for 4 weeks. The steroids didn't give me much relief. I called the office to ask for pain medication to get me through until I could get the MRI and get the diagnosis. It's been 3 days now with no response. I realize Dr. Kassamali is leaving the practice, but he still has a responsibility to his patients. If this is the way this pain management conducts center treats its patients, I do not recommend them.

kind office staff. Dr. Kassamali helped me with spine pain

As a former patient I have had no major pain spasms, I had a fall in my house and ended up for weeks in and out of hospitals and rehab. But I have had no pain for which I came to you

They were great for quite awhile until I disagreed with the treatment they wanted to use. I am on social security with no savings plan. The new medicines were too expensive or did not work like my kind I was on for 14 years. I called too many times even though the PA told me to make sure I called before the weekend. No responses back from the doctors. They told me to find another doctor because I was in pain and rude. No referral No medication Nothing. I do not recommend for older patients.

He is the most caring person about his patients,and listens to you and he takes his time listens to you and your concerns bless him Jesus

When you go to a medical professional and you’re looking for medical advice or feedback it is pleasure to have someone like Erin to give you the information you want and need in a way that you can understand and appreciate and makes suggestions for path forward to relieve your pain That’s what you went there for and that’s what you get now who could ask for more than that she is a very professional. Her job is correct on understandable and you leave there knowing that you have just visited a person that cares about you not about the money or not about a procedure or anything like that but she cares about you and what best for you going forward that Erin!

From my very first visit, I knew them that doesn’t Malik was the right doctor to see he was so reassuring and kind and He was also available for questions and answers That was very reassuring Charmaine also was very helpful to me when he wasn’t available. I would recommend this particular office to everyone for pain solutions.

I did not find Erin Key to be compassionate or caring. I found her to be exactly the opposite. She made a big deal about my being on narcotic painkillers as if I prescribed them for myself and should feel guilty about it. When I came down with fibromyalgia and severe arthritis almost 33 years ago that is how the medical profession dealt with it. After being practically bedridden for over four years the narcotics gave me not a normal life but one that was somewhat tolerable. I do not feel guilty about that whatsoever. Contrary to what some medical professionals and others might erroneously think, when people suffer severe pain the narcotics do not create a high or buzz. That has never occurred one single day out of the last almost thirty years. Dr. Stewart filled me with hope when I saw him. Upon my return visit I had the misfortune to see Erin Key. She gave me the impression that she could care less and was not interested in discussing possible alternative means to deal with my pain. Consequently I found the experience to be a waste of time and money.

This is about Dr. Paula. I've been having n g procedures in Conyers for a long time. Yesterday she acted like I'd never been there. And I asked to please look back at the anesthesia she had given in my previous visits I knew she wasn't & it was a disaster. I love Dr Epps. I love Conyers

My whole life is better because of Alliance Spine! Since my first appointment I have been listened to and seen in ways that aren't the norm anymore. While that's a sad thing, I have been blessed with the doctor (Kassamali) that treats me in accordance with my needs while being kind and caring and supporting my care with Charmaine as my "go -to" in between. Charmaine is also very caring and attentive, listening and acting on my behalf to afford me the care that ensures me a quality of life that comes with proper care. She's personally involved in ways that reassure and comfort her patients...she's incredible!

Listening respect the side of good and very understanding but in regards to the present issue with my latest shots it is fun i need to get approved to see if we can go further and get an end to this thank you

I wanted to leave a review for the receptionist and her name is Carolina. She has been amazing on so many different occasions and always helpful and pleasant. Cannot say enough about her. Also the nurse Mercedes, wonderful. And then of course, Dr.Gayles Is so personable and helpful.

If you are looking for someone who will listen to your concerns, Ms. Torre Massey is the one you should request. She is sincere with her patients and is knowledgeable about all the latest procedures for pain relief. If she doesn't know an answer immediately she has a team of Dr's who she can consult with. She is always looking into different ways to help make things better. Chronic injuries are hard to deal with, but when you have a good team of Dr's who is willing to work with you for the good of your health, it's manageable and can be done. If you need that kind of support, look no further. Life is better together, this team will help you get on the right track.

Dr Cable is a knowledgeable, genuine and caring physician who listens to his patients. The treatments he has recommended for me have been extremely helpful in managing my back pain. I would highly recommend him as an excellent Doctor.

Dr. Gupta was a very professional person, I really appreciated her staff's dedication to service. But on 04/22/24 at 3:30 pm I came in becase of a problem. A mistake on where to send my meds turn into a very unprofessional verbal altercation with one of the staff. She became loud and aggressive embarrassing me in front of her coworkers. When I asked why was she being so rude she said " Because I'm on my lunch!" I said then you should have let someone not on lunch take care of me. She then asked her coworkers can someone take this? She's very aggressive and confrontational. That don't look good for the company.

Exceptional group of people. Dr. Rosenfeld is incredibly knowledgeable and up front in his approach to care. This office has really amazing people.

Dr. Kassamali is caring. He is knowledgeable. Everyone is helpful and professional. He has helped me a lot. I recommend them to others

I always say that Dr Hord is a magician and although he’s very serious, his intelligence and sense of humour is definitely there. He is extremely knowledgeable and when I see him I have every confidence that I will be able to do so many things that I was not capable of as before. I have to say that Caroline puts me at ease with her sincere caring and professionalism. Allison was my first contact back in 2019, she is an absolute pleasure. I feel at home when I come for a procedure and Margaret is so cute and you have complete trust in her knowing that she literally has your life in her hands. Kudos to you Dr. Hord in hiring such quality personnel such as Caroline, Allison and Margaret. I trust you and your staff completely. Thank you. Angela Blauvelt

Best Dr ever!! Professional and funny!! Great personality

Dr. Rosenfeld is fantastic and very professional. DO NOT SEE David Neckman!!!!! Worst bed side manner I have ever experienced in my life of seeing doctors. Rude, short, very assuming with out even talking to you!!! Conceded as hell.

everyone here accept for a few are great at their job. The only reason I gave 1 star is because if you ever want to detox off the meds - PLEASE dont do it here. It is slow and tedious and they dont give you much help to make it easier. All the nurses except for 1 or2 are all great and the doctor is a very easy to tlk to person. I've been going through their detox for over 3 mos now. I wish i had never started to do it here. and once you start, they wont let you change your mind. You'd think asking change your mind was a crime. They were giving me heavy doses until the govt cracked down. Theyre good, but if you need long term relief go somewhere else. I've dealt w/Dr Hord, ,Patterson and Neckman and they were all very nice

I've been seeing Dr. David Gale for 20+/- years. I plan on NEVER seeing anyone else, ever for my chronic pain. I recommend him to anyone & everyone that asks for help. I trust him more than I ever trusted any other healthcare professional.

Excellent

I would like to give a special thanks to the staff. I would like to give a special recognition to Ms. Ashley who shows dedication and a true concern for the patients. Ms. Ashley is one of the most valuable assets to this practice and I don't know what I would do without her. She deserves praise and a raise and a special thanks. Thank you.

Dr. Bari was brisk, efficient, informative and engaging--all particularly helpful professional traits when I was dealing with something that was unfamiliar (not to mention somewhat scary) to me.

Great result!!! Pain was taken away. I am sure glad that I didn’t opt for knee replacement surgery earlier in 2022. I kept putting it off. Now I’m glad I did. Cartersville has a terrific team of nurses and my doctor is the best!!

My procedure was done yesterday,12/29/23. Doctor Hord had assured me that it would be easy and, with his tender touch and incredible experience {I Googled before I selected a surgeon} It was easy ,and amazingly painless. In addition, his operating room staff, Nurse Caroline Caldwell, and MA Rashida La vert were experts in dealing with a senior's anxiety. I am not a stranger to the operating room-BEST CARE I EVER HAD!

Coming from a super great Doctor to Dr. Rosenfeld was just like going to my previous Dr. The Nurses and staff are just wonderful! I've felt nothing but comfortable with my relocation and feel like I'm still in great hands with Dr. Rosenfeld. Thank you all for making me feel welcome and headed to the road of recovery. I genuinely appreciate everyone. Happy New Year!

I would refer anyone to this office and to have Dr. Cable as their Doctor. He helped me in so many ways and I'm forever grateful. I had a horrible accident at the USPS and lost control of the mail truck as it flipped several times landing me in a 30 ft ditch upside down hanging by my seat belt. Dr. Cable made sure to speak with me before and after every procedure letting me know what to expect. Thank you so very much Dr. Cable, I've had to move back to Georgia and am now seeing another Doctor in my area. Happy New Year.

Ms. Fazekas is alway attentive and compassionate to my needs as a patient and she is very personable as well. I recommend her to anyone in need of pain management

Dr Shah and his staff, especially PA Lindsay miss Mary and miss Lisa. I miss Sheena. I wish a new names of the others that are so wonderful that the staff is wonderful and caring. I’ve been going here for a few years now and they have all giving me hope for my condition. Dr. Shah helped me to feel better and is still helping me. He cares and he doesn’t want you in pain. Thank you Alliance Augusta you are a wonderful see you soon.

When I first started with Dr. Patel, I was in a lot of pain. He was patient and worked with me until he found all of the problems that I had. Now I am able to go threw a day without pain. I would recommend him to anyone who has a problem with pain.

Very professional and friendly staff

Friendly people that make you comfortable. Takes the time to explain things. The shots help very much so with my pain. I have been telling people about this place for has long as I have been going there.

I opted out. Please set me back up for emails. Thank you! Also my pharmacy only had 100 oxycodone. Doesn't know when they will have more so I'll need a new e-script before my regular time.

Wonderful

I’m trying request an Appointment but it always says uh -oh we can’t find the page your looking for do you guys take Medicade

I just want to say that Dr. Epps is the best. He's very professional and also has a great sense of humor, that makes you feel like family and at home. He will take the time to listen to you about your concerns, and give you great feedback of choices of what he could do to try to correct the problem!!! I travel from Hampton, Ga. 1hr away just to have him for my pain and medicine doctor!!!

Dr Kassamali is a very competent and understanding doctor. His memory is amazing as well as his understanding of my pain. I am completely comfortable in the nerve blocks he performs and without the sedation. I receive much needed pain relief.

Dr. Rosenfeld and his staff were exceptionally good. This is the second day after my procedure. I have less pain in my hips and lower back than 1 year ago. They make sure that you go to sleep and you will be happy with your recovery. By the way, From the moment that I arrived until the time I woke, I was going home. It was 1 hour.

I felt very comfortable speaking with Dr Cable. Although it was my first visit I can tell that Dr Cable will be able to alleviate the source of my pain. I appreciate the fact this is not a conveyor belt operation. And I should be umpiring again in the spring

I began seeing Dr. Rosenfeld a couple of years ago. I had moved here to stay after a lot of frequent moves for work. So, this was about finding my forever Dr. and it certainly did not take me long at all to realize how incredibly LUCKY I was!! Dr. Rosenfeld has a WONDERFUL bedside manner. He really listens when I'm talking to him & it's very obvious by looking at him how much he REALLY CARES about all of his patients!! I'm very fortunate to have found Dr. Rosenfeld's office & his staff and anyone else I have had interactions with are very polite, pleasant & well-informed. WONDERFUL, PROFESSIONAL, CARING & COMPASSIONATE whole office of people! They REALLY stay on top of things, they ALWAYS CARE & make sure I have the medication I need until my next appt. They just make it all very easy, esp. w/ emailing me forms, so I can get that done ahead of my actual appt.!!!!

Melissa is the best! She answers all my questions in a way I understand. She never acts as if I ask too many questions. I am so appreciative for her knowledge and input. Very thankful she is Dr. Stewart's PA!

I've been treated by Mara for several years now and she is absolutely wonderful & so professional to deal with. Everyone in the Conyers & Covington location have always gone above and beyond every time my husband & I go. I don't know what we would do without them?

Very nice and informative.,

This was m firs time see Cheryl Hord. She was very interested in my history and how she could help me in the future. I believe she cares about me.

All I can say is that they help save my back and my legs so that I can function and enjoy life. And if that’s not a blessing I don’t know what to tell you thank you Dr. Stewart and staff

I started working with Dr Fowler at Newton General Hospital and then moved to the Conyers office when he opened it. That was many, many years ago. Dr Fowler was so very professional and gave me the ultimate patient care from day one! I loved him as a Doctor because of his knowledge and professionalism, but also because he was caring and concerned about his patients. As the practice grew and other doctors started working with him, he left the Conyers office and i became a patient of Dr Rhee Miller. At first i was a little nervous about changing doctors. But as soon as i met Dr Miller, i was as impressed with her as i was of Dr Fowler. I don’t know how they put together such an incredible staff of medical professionals and also the team members behind the Doctors. They all operate like a well oil machine and do their jobs exactly how i want my health care team to practice. Thank you to all the staff at the Conyers and Covington Offices. I am thankful i found this group of medical professionals.

Excellent

To say Ms. Charmaine Faucher is amazing is an understatement. She has been treating me for Acute Degenerative Disk Disease for over 12 years, so I speak not only from experience, and from my heart. She is efficient, caring, reliable, confident, and hard working. And she is 100% dedicated. Thank you, Charmaine.

Dr. Gale has performed several procedures and see Charmane for follow-up appointments. Both are very professional, kind and caring. However, Charmane recognizes when I'm pain and talks with me to determine what should be done. I trust Charmaine explicitly as she guides me through health concerns. Everyone in the practice has a great personality and is kind and caring. I would definitely recommend Dr. Gale and Charmaine.

Dr. Gale has performed several procedures; however, after sciatic injection, begin having pain in left hip that radiates down thigh and calf. See Charmaine after procedures

listens to my concerns and is working to help relieve the pain and strengthen my back.

Great communication. Very good bedside manner! Would recommend to anyone.

Dr. Baeta Grochowaska is THE Doc to go to when you are in pain for problems relating to your spine. She knows exactly how to address you and your problems and walks you thru your options. Her knowledge is the key to a better day and night for you. The Office in Austell and the one across from Piedmont Hospital are wonderful. I can't say enough how Dr. Grochowaska has changed my World!!!

First time

Dr Allen Hord is an amazing physician and I’ve been seeing him for years following Dr Fowler’s departure. The only feedback I would give at this time is the loss of the Patient Portal has left patients including myself incredibly confused and is desperately needed for after hours and weekends. Thanking you in advance for your assistance. As always thank you for your level of care. Regards, Shanda

I had steady sciatic pain for more than 2 months, unable to sleep and sit. The doctors in Charlotte are unable to see or treat me until November. Out of desperation, I came to Atlanta for pain relief. Not only did I get an appointment in the same week. I also received the appropriate treatment at the first office visit. From the moment I walked through the doors, I was greeted with warmth and professionalism by your staff. Their kindness and attentiveness immediately put me at ease, which is especially important for someone dealing with chronic and intensive pain like myself. They answered all my questions and ensured I was comfortable throughout my visits. Dr. Allen Hord and Chris Narain are truly exceptional. Dr. Hord’s expertise and dedication to finding the best possible solutions for managing my pain were evident in every interaction. He and his nurses took the time to listen to my concerns, understand my medical history, and tailor a treatment plan that suited my unique needs. I also want to commend the clinic's commitment to patient education. The resources provided, whether through informative pamphlets or personalized discussions, empowered me with a better understanding of my condition and the tools to take control of my pain management journey. Moreover, the environment of the clinic itself played a significant role in my positive experience. The calming and soothing atmosphere, coupled with the state-of-the-art facilities, further contributed to a sense of trust and confidence in the care I was receiving. Please extend my gratitude to the entire team, from the administrative staff who made scheduling seamless to Dr. Hord and his team who provided me with compassionate and effective care. My quality of life has improved considerably since this visit, and I am truly grateful for that. Thank you once again for the outstanding care you provide. I look forward to continuing my journey toward better pain management with your guidance.

Very hard to get a follow up appointment. Phone is offsite.makes little sense.

I had Almost given up trying to find a kind, caring doctor until I was recommended to Dr. Stewart from a church friend. He sat and Listened to my fears and frustrations as well as offered different options to address my health issues. The office staff is professional and personable. I can't begin to say how very thankful I am to have found him!! Highly recommended!

John pain level at #1, 24 hrs after injection

I've been dealing with pain issues for years and the one thing I've learned, there are so many ways to manage it if you find the right doctor. Dr. Patel is patient, compassionate and willing to take the time to explain my options for helping my chronic pain. He is on top of the most recent treatments for pain management and I never doubt his ability to perform the newest and latest techniques that are available! Since he started doing a procedure called ViaDisc on my low back the difference has been amazing! My activity level has increased and I even started playing Pickleball!! I think I would follow Dr. Patel to the ends of the Earth, as the saying goes, but the John's Creek office may be just a little closer...for now. Thank you, Dr. Patel!

Dr. Shah is very knowledgeable, patient, and passionate about his job. He prevented me from getting a surgery for pain that I did not need. Now I am pain free in my neck and jaw area! Can’t wait for my back results!

Great experience

DR. Kassamali is kind and cares for his patients

I receive excellent care from everyone at Alliance Spine.

Dr. Kassamali is the type of doctor we need more of! I have suffered from chronic pain for over five years. I have endured five back surgeries including the first which seriously bruised my thoracic spinal cord. I trust his straight shooter medical advice and suggestions. Dr. D. Cox

He's the best. Very personable. Takes time and helps in many areas. Stands up for you.

Dr. Stewart is a very understanding Christian doctor who really cares to help work towards my severe check and spinal pain. Had been a patient for years and I’m in dire need of his assistance again to free up my neck pain. I’m praying to see him again to explain how without injections I’m unable to function as I was when I received him TLC. Thank you

El Dr . Ali Kassamali es un experimentado profesional de la medicina del dolor cronico l el siempre tratara de adecuarte el tratamiento que necesitas para tu dolencia , por lo que lo recomiendo para que otros pacientes contraten su profesionalismo en la medicina , es excelente persona y muy profesional .-

Very good. Dr. Masson and his assistant were very concerned my medical needs and he suggested several possibilities for resolving the problems.

Very thorough and spend time with patients

She took her time listening to my concerns and came up with another solution I had not tried before. I am grateful to her for all of this. Most important, it gives me hope in trying to manage my chronic pain.

very very good

Kelly is a gifted professional. She is very knowledgeable, yet gives her patients the opportunity to explain what they are experiencing. Her manner is very affable and easy going. She has obvious empathy for her patients. I look forward to visiting with her every month at my appointment time.

Ok

The staff and the doctor were very nice and caring. They made me feel so relaxed. This was my first appointment and I'm looking forward to a great healing process with people who are concerned with my wellbeing.

Very professional and friendly. Dr Masson is the best!!

Good and almost punctual on appt time.

Everyone at this office is very professional. I am listened to and every effort is made to resolve my pain issues. I am treated with respect from check onto check out.

I don’t have any complaints just an Amazing Nurse.

First time

Have not been there

My overall experience was good. My appointment was scheduled for 1:30 p.m. and I was early, I did not see the Dr. until 2:20. Th Dr. was very forthcoming and offered several options. I was not informed that a psychiatrist would be contacting me.

I’ve been battling lower back pain for a decade. This office has addressed my complaints with successful therapies. Dr. Masson is a great listener and smart doctor. The staff is equally impressive. Would highly recommend!

first visit an he made sure i understood everything going on an he took his time to answer questions i had .. the whole staff made me feel welcomed

I saw Dr Harbut last week. I’ve had 2 back to back surgeries on my back in the last few months. I saw Dr Harbut for my continued back pain. I was unhappy because the pain meds she gave me was not strong enough to take care of my pain. I wrote an unflattering review for her and I shouldn’t have done that. The office called me & everything is straightened out. Dr Harbut changed my meds & not I think I’ll be somewhat pain free with time. I couldn’t retract my review so I’m writing another. Dr Harbut is an excellent dr. I’m happy I saw her. Please don’t take y 1st review to heart. I will be staying with her throughout my care. Thank you Dr Harbut for taking such good care of me.

The staff is always helpful and friendly and Ms Ashley really takes care of my issues.Especially when I’m having trouble getting my other doctors appointments

Very professional staff that always strives to meat patient needs. I am very thankful for their professionalism and services.

Make you feel comfortable and so.friendly

The staff are so nice and make.you feel so comfortable

She is always professional but throws in a hug for good measure. Doesn’t waste any time but also doesn’t shoo you out the door. Listens to your questions and complaints and addresses them. Wouldn’t go anywhere else!!!

Dr. G is great & she has a Fantastic staff!!! Had an unexpected reaction due to my not choosing sedation. Had epidural & Dr. G. was spot on in location extremely enflamed nerve. This resulted in my having immediate reactions. The surgical staff plus the pre-op staff jumped into action. They all were put in my path that day for a reason. I must commend the following angels: •Caroline Caldwell RN, BSN •Margaret Nurse Assistant •Ruben Tech •Megan RN, BSN •Chelsea Tech •Samantha RN in OR. They are definitely in the right jobs. Again, all my thanks & gratitude!!

Dr. Escorcia and his entire staff are absolutely wonderful. They deal with so many who are in pain, and cranky, and yet they still smile and show true compassion for the patients. I have had four back surgeries, and they have helped me three of the surgeries, very painful and a long recovery. When I have a flare up, they are quick to get me in to figure out what the next step should be, whether it’s an increase in meds or an injection. I feel very lucky to have such kind people taking care of me.

Dr. Masson listened to what I had to say, he showed compassion that I had not gotten from the Atlanta VA (surprised I am not.) I am a 20 year, retired, 100% disabled, USMC veteran, I have had over 9 back surgeries. I/they put my body through some things that I wish that I would have taken more care of!! Dr. Masson listen and WE decided on the best course of action, outstanding!! THANK you!